Getting multiple Event ID error 131 Device Set-up Manager

Hello all. I have an HP Omen desktop with Win10 Home 22H2 Build 19045.3693 and my wife has an HP Envy Laptop with Win10 Home 22H2 Build 19045.3693. I was wondering if users were getting multiple Event ID error 131 Device Set-up Manager and getting the little clocks beside my installed devices in Control Panels Devices and Printers that come and go. I have done everything from running SFC, DISM, Virus Scans you name it to try and solve this problem but nothing. According to one of the Independent Advisors here in the Forum it was being caused by Update KB5032278 and to uninstall it which I did and still no change. I do not know what is going on and what Microsoft has done but this is clearly a Microsoft problem and Microsoft needs to fix it. This will be the last Optional Update that will be installed on our computers unless it is a driver update. This does not seem to cause any computer problems but what problems will this cause later on if it is not fixed. This is totally ridiculous.

Don

UPDATE: The only way I have found to stop these error 131 and clear the timer clocks from my devices is to go into System Properties then Hardware and turn off Device Installation Settings and also cleared the Device Setup Manager in Events Log and disabled the log until MS gets this fixed.

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Hi Don,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

Thank you for providing an update on the issue you've been facing. Disabling the Device Installation Settings is indeed a workaround, but keep in mind that it also prevents automatic driver installations and updates. While this may stop the specific errors you were encountering, it's not a long-term solution, especially if you want to ensure that your system is up-to-date with the latest drivers for optimal performance and security.

Given that you've identified this as a potential workaround, you may want to periodically check for updates manually and re-enable the Device Installation Settings temporarily to allow the system to update its drivers.

The problem you describe may be caused by a device enumeration problem with the Windows Device Set-up Manager during system startup. Specifically, an Event ID 131 error usually indicates that some error or timeout occurred during the device enumeration process. This can be related to the loading of a device driver, a change in device connection status, or other system configuration issues.

Some Windows Updates may introduce issues that are incompatible with specific hardware or drivers. You may consider waiting and installing a future Windows update to see if there is a fix for this issue.

I hope this helps.  If there is anything not clear, please do not hesitate to let me know.

 

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

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Hi Don,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

Thank you for providing an update on the issue you've been facing. Disabling the Device Installation Settings is indeed a workaround, but keep in mind that it also prevents automatic driver installations and updates. While this may stop the specific errors you were encountering, it's not a long-term solution, especially if you want to ensure that your system is up-to-date with the latest drivers for optimal performance and security.

Given that you've identified this as a potential workaround, you may want to periodically check for updates manually and re-enable the Device Installation Settings temporarily to allow the system to update its drivers.

The problem you describe may be caused by a device enumeration problem with the Windows Device Set-up Manager during system startup. Specifically, an Event ID 131 error usually indicates that some error or timeout occurred during the device enumeration process. This can be related to the loading of a device driver, a change in device connection status, or other system configuration issues.

Some Windows Updates may introduce issues that are incompatible with specific hardware or drivers. You may consider waiting and installing a future Windows update to see if there is a fix for this issue.

I hope this helps.  If there is anything not clear, please do not hesitate to let me know.

 

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

I really appreciate your thorough reply but this is not just happening on my computer but also my wife's computer and others in the Forum. This had to have come from the latest update because it did not happen until then. I uninstalled the update in question and did a system restore on my computer and wife's computer back to 12/1/23. Still the problem persists so the damage has been done by the update. This is irresponsible by MS and I will never install another Optional Update Preview again unless it is a driver. Thank you again for your in depth reply but MS caused this and it is MS responsibility to fix it.

Respectfully,

Don

Don

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I am also having the same issue on every boot. Getting multiple Event ID error 131 Device Set-up Manager. Hopefully MS can fix it soon

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I am also having the same issue on every boot. Getting multiple Event ID error 131 Device Set-up Manager. Hopefully MS can fix it soon

Hello and thank you for posting. I would not count on MS fixing it anytime soon as they seem not to care as usual. If you would please file a bug report in the FeedBack Hub as the more complaints maybe the sooner they will act. You will probably see little clocks beside your devices in the Control Panel's "Devices and Printers". I did go into System Properties then Hardware and turn off Device Installation Settings to stop this madness however I will turn it back on to check for any updates to devices. I was wondering if you can search on anything in Settings as it seems I cannot. Thank again.

Don

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Hi Don,

Thank you for your feedback. I have submitted this issue for you through internal channels. In addition, you can also submit your problem through the Feedback Hub (if convenient, please provide as much detail as possible, including pictures, repro videos, etc.). 

Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

Please share the feedback link here after submitting as it will allow others on the forum to vote for your submission, including me. More votes will lead to more visibility and higher priority to the development team.

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

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Hi Don,

Thank you for your feedback. I have submitted this issue for you through internal channels. In addition, you can also submit your problem through the Feedback Hub (if convenient, please provide as much detail as possible, including pictures, repro videos, etc.). 

Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

Please share the feedback link here after submitting as it will allow others on the forum to vote for your submission, including me. More votes will lead to more visibility and higher priority to the development team.

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

Thank you Hahn very much for submitting this problem through the internal channels. I have submitted the problem with the Feedback Hub on 12/4/23 with multiple screenshots of the problem and this is the link you requested.

Respectfully,

Don

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Hahn you may want to read these old posts from the Windows 10 Forums that talks about this same problem as it may shed some light on what is going on.

Respectfully,

Don

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Same issue here.

The last update I installed is KB5032189, on the 15th of November.

The issue first started appearing on the 5th of December with just 3 instances in the Event Log. On the 6th it started flooding it, I disabled the device installation settings that day after 50+ errors appeared in the log. I tried multiple fixes, only disabling the device installation settings work and the problem reappears when I try to enable it again (to test if it's still broken).

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Same issue here.

The last update I installed is KB5032189, on the 15th of November.

The issue first started appearing on the 5th of December with just 3 instances in the Event Log. On the 6th it started flooding it, I disabled the device installation settings that day after 50+ errors appeared in the log. I tried multiple fixes, only disabling the device installation settings work and the problem reappears when I try to enable it again (to test if it's still broken).

Hello and thank you for posting. Come to think of it I experienced the very same thing and remember telling myself to keep an eye out for those errors and now they have exploded. Read this old post from Ten Forums

https://www.tenforums.com/drivers-hardware/13474-metadata-staging-failed.html  as I feel it sheds some light on what is going on and it points to MS changing a URL. Hahn from above submitted this problem through internal channels. I submitted this problem in the Feed back Hub this past Monday and this is the link https://aka.ms/AAo1su9 . You can report your own as that would help as the more bug reports they get the quicker they "may" act or you can add on to mine. I too disabled the Device Installation Settings but turned it back on in the event a possible fix may require it to be on but I cleared the Device Setup Manager in the Event Log and disabled the logging of the errors. I will keep an eye out on my Devices and Printers in the Control Panel to see if the little clocks beside a device go away as that will signal a "silent" fix was done. I so wish MS would stop with these updates. Since I am on Win10 I would be satisfied with just Security Updates and Driver Updates and the stopping of these so called improvement Updates. I think Win10 is fine the way it is now. It stops being supported in Oct 2025 so how much improvement to it can they make without totally breaking it. Why fix something if it is not broken. If I see a fix I will let you know my friend. Take care and thank you for the post as that helps.

Respectfully,

Don

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I updated 2 computers and have got this same error 131 and the fix to turn off the check has worked. The link in the registry does not work when trying manually. Guess I will just leave the check turned off, don't know how to stop errors from logging or what that little clock is that was mention. I did do an image prior to updating I could go back to, but doubt I will do that for this issue. I use Macrium Reflect and have restored images in the past and it works fine, but this isn't that serious of an issue.

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Last updated May 18, 2024 Views 24,709 Applies to: