Getting error message " video card not supported " when installing medal of honor airborne

Hi Karan,

1. Does the issue persist while installing a particular game?

2. Were there any changes (hardware or software) made to the computer prior to the issue?

I understand the frustration when things don't work as expected.

The Game Medal of Honor: Airborne is compatible with Windows 8.1

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Type=Software&Name=Medal+Of+Honor%3A+Airborne&ModelOrVersion=1&Vendor=EA&Locale=1033&LastSearchTerm=&BreadcrumbPath=Honor-+Airborne+&TempOsid=Windows+8.1

Stuttering video, choppy video playback, or poor display performance can happen when video cards, also called graphics cards or display adaptors, aren’t working properly.

Troubleshoot video card problems

http://windows.microsoft.com/en-us/windows-8/find-install-display-drivers

If you need any further assistance with Windows Operating System, please post your query on Microsoft Community Forums and we’ll be glad to assist you with it.

Hi Karan,

Thank you for the update.

Perform the steps mentioned below and see if it helps.

a: Right click on the Medal of Honor exe file.

b: Click on properties

c: Add this ending to the target field: dxlevel 91

d: Run the game

e: A black screen should appear 

f: Alt+Tab to a popped up window name 'Message" which contains the following

the map specified on the on the commandline" dxlevel91" could not be found. Would you like to load the default map instead?

h: Select the ok button.

If you need any further assistance with Windows Operating System, please post your query on Microsoft Community Forums and we’ll be glad to assist you with it.

Hi,

Thank you for the update.

Did you right click on Medal of Honor exe?

Please revert if you face any issues.

I solved the problem with the method suggested here.
If someone want detalied step-by-step indications, I can provide them using Windows Steps Recorder. Just ask!

EDIT: YOU NEED INTERNET EXPLORER!

Click here to download the help file

(Yes, on the word "here")

I solved the problem with the method suggested here.
If someone want detalied step-by-step indications, I can provide them using Windows Steps Recorder. Just ask!

EDIT: YOU NEED INTERNET EXPLORER!

Click here to download the help file

(Yes, on the word "here")

I solved the problem with the method suggested here.
If someone want detalied step-by-step indications, I can provide them using Windows Steps Recorder. Just ask!

EDIT: YOU NEED INTERNET EXPLORER!

Click here to download the help file

(Yes, on the word "here")

Hi I'd love and appreciate if you give me the video for solving this problem out. 
thanks

Just download that zip file. I had not recorded a video yet.

Hello what do you mean by--  Add this ending to the target field: dxlevel 91

what has to done on right clicking the properties, please detail nicely, i am not getting it

please help to run the game on laptop . I have dell i 3 , window 10, ram 4 gb, showing same problem of video card not supporting