Geting Blue Screen error regarding aksdf.sys

I've just had a BSOD during bootup this morning. Here's a summary of the details:-

==================================================
Dump File         : 081312-79482-01.dmp
Crash Time        : 13/08/2012 10:59:07
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff801`031c28a0
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`05fdd837
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor         : x64
Crash Address     : ntoskrnl.exe+7f1c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\081312-79482-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 284,967
==================================================

I noticed that on the actual blue screen, it mentioned a file called aksdf.sys right at the top. I don't know how relevant that is.
 

Question Info


Last updated September 15, 2018 Views 7,607 Applies to:
Answer

Hi,

Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't start Windows.
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

For BlueScreen troubleshooting methods using BlueScreenView and MyEventViewer see my
replies if this thread - top 3 answers (+1 other).

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites (such as MediaFire). If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

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BCCode: 50      0x00000050

References to Vista also apply to Windows 7.

Have you added any hardware lately? Have you updated any driver just before
these started? (Check Control Panel - Windows Updates to see if any drivers
were updated there about the time this started) Main likely culprits are Video
driver, other major drivers, memory, and antivirus/antispyware/security products
could be at fault as well as drive issues.

Use the troubleshooter below and refer to the next message for drivers and
memory when you get to those sections and then return back to the trouble-
shooter as needed.


BCCode: 50     0x00000050

Cause

The BCCode 50 usually occurs after the installation of faulty hardware or in the event of failure
of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or
video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.

Resolving the Problem

Resolving a faulty hardware problem: If hardware has been added to the system recently,
remove it to see if the error recurs. If existing hardware has failed, remove or replace
the faulty component. You should run hardware diagnostics supplied by the system manufacturer.
For details on these procedures, see the owner's manual for your computer.

Resolving a faulty system service problem: Disable the service and confirm that this
resolves the error. If so, contact the manufacturer of the system service about a possible
update. If the error occurs during system startup, restart your computer, and press F8 at
the character-mode menu that displays the operating system choices. At the resulting
Windows Advanced Options menu, choose theLast Known Good Configuration option.
This option is most effective when only one driver or service is added at a time.

Resolving an antivirus software problem: Disable the program and confirm that this resolves
the error. If it does, contact the manufacturer of the program about a possible update.

Resolving a corrupted NTFS volume problem:  Run Chkdsk /f /r to detect and repair disk
errors. You must restart the system before the disk scan begins on a system partition. If
the hard disk is SCSI, check for problems between the SCSI controller and the disk.

Finally, check the System Log in Event Viewer for additional error messages that might help
pinpoint the device or driver that is causing the error. Disabling memory caching of the BIOS
might also resolve it.

BCCode: 50      0x00000050  <-- read this link

http://www.faultwire.com/solutions-fatal_error/PAGE-FAULT-IN-NONPAGED-AREA-0x00000050-*1095.html?order=votes

=========================================

Look in the Event Viewer to see if anything is reported about those.
http://www.computerperformance.co.uk/vista/vista_event_viewer.htm

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

http://www.nirsoft.net/utils/my_event_viewer.html

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Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen
info that would help. Such as the BCC and the other 4 entries on the lower left. And any other
error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000


This is an excellent tool for posting Blue Screen Error Information

BlueScreenView scans all your minidump files created during 'blue screen of death'
crashes, and displays the information about all crashes in one table - Free

http://www.nirsoft.net/utils/blue_screen_view.html


Many BlueScreens are caused by old or corrupted drivers, especially video drivers however
there are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or
Recovery Options if your system has that installed by the maker.

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html

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Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log (and Windows 7)
http://support.microsoft.com/kb/928228


The log might give you the answer if there was a corrupted driver. (Does not tell all the possible
driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Check Disk at Startup in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

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Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party
keyboard and mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

Stop Windows 7 from Automatically Installing Device Drivers
http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/


How To Disable Automatic Driver Installation In Windows 7 / Vista
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,
Ultimate, and Enterprise)
http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/

-------------------------------------------------------------------------

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
unexpectedly
http://support.microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)
http://www.chicagotech.net/vista/vistabluescreen.htm

Understanding and Decoding BSOD (blue screen of death) Messages
http://www.taranfx.com/blog/?p=692

Windows - Troubleshooting Blue Screen Errors
http://kb.wisc.edu/page.php?id=7033

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In some cases this might be required.

StartUp Repair from Recovery Options or Windows 7 disk

How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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