Get the message "McAfee VirusScan has stopped working properly", but I don't have McAfee

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has stopped working properly.

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I don't have McAfee installed!

Answer
Answer

Hi,

I would recommend you to perform clean boot and check the issue.
 
Configuring your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.
 
Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135 
 
Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.

Microsoft-Forum Moderator

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Last updated September 22, 2019 Views 1,508 Applies to: