Gear of war 4 download keeps getting stuck or resetting itself

Im trying to download gears 4 on windows 10 but it keeps getting stuck. it download 35GB fine then now is stuck at 40GB i tried troubleshooting it but it start to download then get to 46GB and reset itself back to 40MB.

Ive tried the follow but it still isnt downloading:

Used the troubleshooting tool through the control panel

Used "wsreset"

Sign out and back in my account

Hard reset my pc

As a side note, whenever i try download Gears it used 100% of my hard drive ever time but i doesn't seem to use anything on my network, in performance on task manager, not sure if this is where the problem lies? 

Thanks in advance for any help :)

Update: i spent 2 hours with a nice really nice person from Microsoft support trying different things. i think he went through pretty much every single fix he knew and even tried fixes for different error messages just in case and it still didn't work. I mentioned to him i recently reinstalled windows 10 and he suggested that I reinstalled windows again, reformatting all drives, then doing a defrag and after i reinstalled windows 10 and it actually worked.

I really don't see this as a "fix" for most people however, but it work for me. So as of writing this, i don't think there is a fix, or at least, Microsoft doesn't know one at this time :(

Answer
Answer

Our Microsoft Store Sales and Customer Support team should provide you the information and everything you need to know about this product.

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Last updated November 6, 2021 Views 11,618 Applies to: