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GAOMON "USB device not recognised" issue?

Hello! Just the other day, my GAOMON M106K tablet was working perfectly fine, but upon connecting it this morning it no longer works. It gives me the "USB Device not Recognised" error when I plug it in. I've:

  • Connected it to different USB ports

  • Uninstalled the drivers and reinstalled them

  • Changed the battery-saver settings

  • Restarted my computer (several times)

  • Checked for driver issues (in which Windows told me it couldn't fix it)

  • Installed all current Windows 10 updates

  • Changed the USB Root settings

I really don't know what could've caused this, the wire that connects it is perfectly fine, and nothing else seems to be wrong with the tablet.

Hello ,

Good to see you in Microsoft Community.

Firstly, could you let me know the specific system version (OS Build)? You can check it by pressing Win + X > System > Windows specifications, click “Copy” and paste it in your next reply.

Then please check the basic hardware information of your device. Win + Q to open the search box, type “msinfo32”, then open “System Information”, please take a screenshot of it and attach it to your next reply.

Have you tried connecting your GAOMON M106K tablet to another computer to confirm if it works correctly? This can help determine if the issue is with the tablet's cable itself or with your current computer (or its USB port).

Alternatively, you can try switching to a different MINI USB cable.

Or you can uninstall the tablet device in Device Manager ("Win" + "X" > "Device Manager", find your tablet device (maybe under the ”Human Interface Devices“), right click it > "Uninstall device"), then reboot to see if it works. The system will automatically search and install the driver suitable for your device generally.

If it still does not work, you may go to the official website of your device manufacturer to download the corresponding model driver and install it manually. After the installation is completed, reboot and see if the device works properly.

If anything is unclear, please do not hesitate to let me know.

Best Regards,

Mosken_L - MSFT | Microsoft Community Support Specialist

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Reinstall Intel or amd chipset driver

I am working as a mathematics lecturer at PU College.
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Question Info

Last updated April 7, 2025 Views 1,052 Applies to: