Hi everyone.
I recently built a new PC using some parts from an old PC and some new parts. Since I built this PC I've ran into numerous issues with games like Borderlands 3 and The Outer Worlds which both crash randomly, sometimes to desktop and sometimes the whole screen goes black. My first thought is an issue with the GPU but before I send it back I would like to confirm if this is the case and that it isn't the CPU/RAM or anything else.
I have already tried a couple of things to resolve this. I uninstalled the GPU driver, ran a DDU to remove it fully and then installed the latest one. I have also tried completely resetting Windows 10 in the hopes that one of these would solve my issue and I still get the crashes.
If someone would be able to assist me in understanding this, and identifying which hardware has failed, I would greatly appreciate it.
Using the reliability history app after my most recent crash I got the following information.
Source
Windows
Summary
Hardware error
Date
30/10/2019 21:11
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff86037177f010
Parameter 2: fffff8002086077c
Parameter 3: 0
Parameter 4: 254
OS version: 10_0_18362
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 2057
Specs of the PC are as follows.
Motherboard: MSI MPG X570 Gaming Pro Carbone WiFi
CPU: AMD Ryzen 3700x (Water cooled using Corsair H115i Pro)
GPU: Sapphire Pulse 5700 XT
RAM: Corsair Dominator Platinum DDR4 32 GB 3333 MHz
PSU: EVGA 850W GQ
Windows 10 and the games are installed on an NVMe drive.