Games constantly shutting down on windows 11

Whenever I am playing games after a while games are getting shut down. What happens is game running smooth. Then any loading screen in game or any autosave starting, then a freeze, then just game exits in a moment. No error message or nothing. One other application, that gets shut down like this is chrome. This is happening for last 2 month. My device is over 14 months old now. It worked almost perfectly before that.. Also now device boot is slow. Previously it was 4-5 s or less. Now it is over 14 s. Only one thing I can make of that changed in last 2 month is, my os was windows 10, it has been upgraded to windows 11 by a windows update.

System Information:
Board: Gigabyte B660M ds3h ax

CPU: 13700
Ram: 16gb
GPU: 4070ti

A liquid cooler for cpu

What Have I Tried:

I tried to find out what happening through googling.
First I tested out cpu benchmark using cinebench. Which gave very high benchmark without issue.
I tested out memory with memtest86, which found no errors with ram.

Then I checked out these forums, and checked event log, found out it is showing


"Faulting application name: Against the Storm.exe, version: 2021.3.27.16379, time stamp: 0x6478c3a1

Faulting module name: UnityPlayer.dll, version: 2021.3.27.16379, time stamp: 0x6478c527

Exception code: 0xc0000005

Fault offset: 0x000000000029f3a8"

Game could be different, but issue is always "Exception code: 0xc0000005"

Then I followed sfc /scannow . Still nothing.
Then I found another question that similar case to check dump. I found dump, and used "!analyze".

I do not understand whats happening here.
I am sharing the dump file below:

https://drive.google.com/file/d/1bckhE2Y6yCUqjXrUXtldecZCs7wPxymQ/view?usp=sharing

Edit: I have done a full reinstall of windows 11 after formatting c drive. I also checked temperature. Generally when in game temperature stays normal level, but when crash happens in that moment temperature rise to 100 C. I got that from gigabyte app center application.

Hi Battousai,

 

Welcome to Microsoft Community.

Based on the original description, the device seems to be experiencing issues related to the unexpected system shutdown.

The dump file's information records "ntkrnlmp.exe", which is part of the system components, meaning the problem may be caused by other factors.

PAGE_FAULT_IN_NONPAGED_AREA(50)
PROCESS_NAME: sppsvc.exe
IMAGE_NAME: ntkrnlmp.exe

Bug Check 0x50 PAGE_FAULT_IN_NONPAGED_AREA - Windows drivers | Microsoft Learn

Image

Problems specific to gaming scenarios can mean heat buildup issues that accompany high loads, or transient changes in the power supply environment/stability issues. Slow device startup can mean disk-related issues.

If possible, would you mind sharing more information about this issue with us?

  • Are you still currently experiencing widespread crashing issues in several different gaming scenarios?

  • Did the issue start immediately after you first upgraded to Windows 11? Or after some update events?

  • Is the situation the same if you adjust any configurations in the BIOS that may affect the hardware frequency (for example, voltage, XMP)?

    Disclaimer:  Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party  linked sites or any support related to technology.  

    If you are going to modify BIOS Settings, please back up all your personal files first to ensure you do not lose data.  

If I misunderstand your situation, feel free to correct me and share the information.

Best Regards,

 

Kyo.Y - MSFT | Microsoft Community Technical Support

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"Are you still currently experiencing widespread crashing issues in several different gaming scenarios?"

Yes

"Did the issue start immediately after you first upgraded to Windows 11? Or after some update events?"

Not immediately. I can't remember any specific udpate.

Is the situation the same if you adjust any configurations in the BIOS that may affect the hardware frequency (for example, voltage, XMP)?
Tried undervoltage. My pc crash immediately after boot when undervolting.
I tried XMP on. I could only tak 2600 range currently. Any above that crashes immediately after windows boot. Currently I have XMP off, so it is now 2133

Was this reply helpful?

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Question Info


Last updated April 16, 2025 Views 199 Applies to: