Gameguard error 380

What the **** ! 3 person technical of microsoft unable to solve my problem ! 

Gameguard error 380 : personal firewall setting.

Situation : situation me using home wireless connection unable to play the game ! But when me using mobile data hotspot me able to play game ! 

this small issue you technical unable to solve my problem !  

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Hi Tan Cia Lim!

Don't worry bro! I got you covered :D ... Just follow steps given below:-

IMPORTANT:- IF YOUR GAME ALLOWS PLAYING WITHOUT GAMEGUARD JUST DISABLE IT; ALL WILL BE FINE! IF IT NOT WORK TRY BELOW STEPS :)

Double-check your Internet connection cables. Error 380 occurs when your GameGuard software is unable to download updates. If a network cable is unplugged, you cannot get online, and the error will persist.

Click the “Start” button.

Click “Control Panel.”

Click “System and Security.”

Click on “Windows Firewall” to open your Firewall. According to Microsoft, your computer's Firewall scans incoming Internet data for potential threats. If a possible threat is found, the program is blocked from connecting the Internet. Unfortunately, this security measure can sometimes mistakenly block nonthreatening programs, like GameGuard, causing Error 380 to appear.

Click “Turn Windows Firewall on or off.” This button is sometimes hard to spot, because it is tucked away on the far left-hand side of the screen.

Click to select “Turn off Windows Firewall” under both the public and private network headings.

Click “OK.”

Start GameGuard. The Firewall will no longer block GameGuard, and the program should update and run without an Error 380 message. Once GameGuard has updated, you can return to the Windows Firewall menu and turn the Firewall back on for better online protection. With GameGuard properly updated, Error 380 will not reoccur unless GameGuard releases a new patch that requires further updating. If a new patch is released for download, repeat these steps to update and remove Error 380 again.

If this was helpful please click on "YES it solved my problem", it really motivates me towards helping more and more...
Have further question or doubts? Please feel free to ask! Waiting for your reply! :D


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Hi Saket Pandey, 

I already say, 3 person technical unable to solve my problem ! Turn off window firewall already done so many time ! Still same problem ! Show that this person really no professional! 

Now i want to make complain to headquater ! 

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Hi Saket Pandey, 

I already say, 3 person technical unable to solve my problem ! Turn off window firewall already done so many time ! Still same problem ! Show that this person really no professional! 

Try just disabling gameguard!

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Hello, this game must open gameguard! 

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Hi Saket Pandey, 

I already say, 3 person technical unable to solve my problem ! Turn off window firewall already done so many time ! Still same problem ! Show that this person really no professional! 

Now i want to make complain to headquater ! 

Are you sure its ERROR 380?

Usually, you computer may not have the problems of what the different
error says.


SO PLEASE CONSIDER TROUBLESHOOTING FOR FOLLOWING ERRORS ALSO; IT MIGHT HELP :)

Error 110 - This is indicating that NProtect has already been
loaded once and is still resident in memory. Please hit
CONTROL-SHIFT-ESCAPE to bring up the task manager, click processes, and
perform an end process on trose.exe and GameMon.des. If ending these
processes does not resolve the error, please reboot your PC.

Error 112 - Please be sure your PC is free of viruses, and that
sufficient memory is available. You may wish to make sure your virus
scanning program is up-to-date and functioning properly, and that you do
not have too many other open programs.

Error 114 - Unfortunately a specific solution to this error is
unavailable. In general, it is indicating that some software on your PC
is preventing NProtect from loading. Please verify that you have
administrative access to the PC you are using, and that you have shut
down all nonessential software. Also, you may wish to end any
unnecessary system services or processes if you feel comfortable doing
so. You may also wish to try teporarily disabling any virus scanning,
firewall, or security software on your PC.

Error 120 - Your installation of NProtect is either incomplete or
damaged. Please delete the GameGuard folder and repatch MapleStory, or
try clicking on the [Check Files] button.

Error 124 - Same as Error 120

Error 141 - Same as Error 120

Error 142 - Same as Error 120

Error 150 - Same as Error 120

Error 153 - Same as Error 120

Error 155 - This error should not. If it
is encountered, your PC may have a severe virus or be experiencing
Operating System / Hard Disk corruption. Please visit Microsoft Corporation
for assistance in restoring this file for your particular OS version.
If you are unable to restore it, I recommend contacting a qualified PC
technician to examine your PC.

Error 170 - Due to a problem with the GameGuard INI, the program
was unable to launch. We recommend deleting the GameGuard folder and
re-running the MapleStory patch program again in order to redownload the
NProtect files.

Error 340 - This is indicating that the NProtect patches failed
to download, either due to an overly restrictive firewall or network
issues leading to failed downloads [such as timeouts, corrupted packets,
etc.] We recommend checking your firewall settings as well as your
current connection stability, and trying again at a later time.

Error 350 - The NProtect patcher was cancelled. Please close MapleStory and NProtect and load the game anew.

Error 360 - The NProtect patch process failed due to corrupted
files, or an overly restrictive firewall. Please be sure to allow
NProtect access through your firewall. If the problem persists, delete
the GameGuard directory and run the MapleStory patcher again.

Error 361 - Gameguard did not install well. Maybe you cancelled it or something. Either Re-download gameguard or..

Internet>Settings>Network>Check security programme on top is working or not.

Also check if you need to get authorized to use the internet.

Error 380 - This is indicating that either there is a problem
with your internet connection, security software on your PC is blocking
NProtect from accessing its patch server, or the NProtect patch server
is temporarily down. You may wish to wait a while and try again, and
verify your firewall settings, as well.

You can also enable nprotect\maplestory through the firewall.
If you are using a Router. Configure it to let maple through.

Usually, you computer may not have the problems of what the different
error says.

If this was helpful please click on "YES it solved my problem", it really motivates me towards helping more and more...
Have further question or doubts? Please feel free to ask! Waiting for your reply! :D

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Error 360 - If you already allowed the things and still do not
work. Try turning off your anti-virus. It may also be a corrupted file.
Just deletle your gameguard folder and re-download.

Other weird errors -

"Cannot display video mode" error -
Either: Reinstall Maplestory OR Reinstall you entire graphic card.

No game on and trose.exe? -
Try deleting this file: d3d8.dll.



Try this

My Computer>C: or D:> Program Files> Wizet> MapleStory> MapleStory.exe

Right click> Properties> Compability> Change to other lower ones

"Failed in finding proper screen mode for Gr2D" error -

Source:MSEA

Gr2D_Dx81.dll error


There are 2 common causes of "Gr2d" dll errors.

a) Gr2D_Dx81.dll
b) "Failed in finding proper screen mode for Gr2D"

Gr2D_Dx81.dll
For Gr2D_Dx81.dll errors, please update your DirectX version to the latest.

"Failed in finding proper screen mode for Gr2D"
To fix this error, please install the video card driver that the manufacturer provides and not the default Microsoft version.

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Could you please reinstall it friend? :/

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Hi Saket Pandey, 

Do you know i already reinstall the game more then 5 time ! Now problem already show on the screen write very big that gameguard error 380 failed connect to gameguard with personal firewall setting ! 

This idiot problem come out because of window update ! Now i just want the technical to solve this setting ! 

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Hi Saket Pandey, 

Do you know i already reinstall the game more then 5 time ! Now problem already show on the screen write very big that gameguard error 380 failed connect to gameguard with personal firewall setting ! 

This idiot problem come out because of window update ! Now i just want the technical to solve this setting ! 

Hi Tan Cia! Nice to see you again...

Are you on insider built? If yes then please exit insider program and try to install public built from setting! :D This will surely work!

If not please consider telling your build! ^_^

If this solved your problem, please click on "YES, it solved my problem". It really motivates me tp help more and more ! :D

.

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No help also 

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Last updated May 29, 2024 Views 5,221 Applies to: