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Game for Windows Marketplace client sign in error with code=80070005

I'm trying to access my Games for Windows Live Marketplace application but the sign-in fails with the error code 8007005

I can log in into my games fine, but not into the marketplace client.

A Capture of the error message

The logs of the application:


2018-06-12T18:51:14 Info    Startup           Starting up.
2018-06-12T18:51:14 Info    Startup           64-bit Microsoft Windows NT 6.2.9200.0
2018-06-12T18:51:14 Info    Startup           Operating system UI language is en-US.
2018-06-12T18:51:14 Info    Startup           User account UI language is en-US.
2018-06-12T18:51:14 Info    Startup           GFWLClient.exe version 3.5.0067.0.
2018-06-12T18:51:14 Info    Startup           XLiveServices.dll version 3.5.0067.0.
2018-06-12T18:51:14 Info    Startup           XLiveServices.dll build type Public.
2018-06-12T18:51:15 Info    Startup           xlive.dll version 3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panblder).110928-1730).
2018-06-12T18:51:15 Info    Startup           XLiveInstall.dll version 3.2.0006.0 (WGX_XLIVE_v3.02_RTM.100427-1415).
2018-06-12T18:51:15 Info    Startup           Downloads directory is C:\Users\kerdr\AppData\Local\Microsoft\GFWLive\Downloads.
2018-06-12T18:51:15 Info    Startup           Addon installation directory is C:\Users\kerdr\AppData\Local\Microsoft\XLive\DLC.
2018-06-12T18:51:15 Info    Startup           Demos installation directory is C:\Users\kerdr\Documents\Games for Windows - LIVE Demos.
2018-06-12T18:51:15 Info    Startup           Full game installation directory is C:\Program Files (x86).
2018-06-12T18:51:15 Info    Startup           Videos installation directory is C:\Users\kerdr\Videos\Games for Windows - LIVE Videos.
2018-06-12T18:51:15 Info    Startup           Timezone is Pacific Standard Time.
2018-06-12T18:51:15 Info    SQM               SQM OSLocale set to 1033.
2018-06-12T18:51:15 Info    SQM               SQM LaunchedByInGame set to 0.
2018-06-12T18:51:18 Info    Startup           msidcrl40.dll version 10.0.17134.1 (WinBuild.160101.0800).
2018-06-12T18:51:18 Info    SQM               SQM NetworkType set to 7.
2018-06-12T18:51:18 Info    SharedDownload    Starting named pipe.
2018-06-12T18:51:18 Info    Startup           Showing sign in window.
2018-06-12T18:51:19 Info    SQM               SQM TimeOpen timer started.
2018-06-12T18:51:24 Info    SignIn            User pressed sign in.
2018-06-12T18:51:24 Info    SignIn            1 previously used other live ids exist.
2018-06-12T18:51:24 Info    SignIn            Download and package state at sign in. {BITS Jobs: Null} {Packages: Null}
2018-06-12T18:51:24 Info    SignIn            Live id has saved password.
2018-06-12T18:51:24 Info    SignIn            Live id has saved membername.
2018-06-12T18:51:24 Info    SignIn            Authenticating user for live id.
2018-06-12T18:51:24 Info    SignIn            Retrieving ticket for live id.
2018-06-12T18:51:25 Info    SignIn            Retrieving xbox live user authorization failed.
2018-06-12T18:51:26 Info    SignIn            Retrieving xbox live user authorization failed, updating authentication policy.
2018-06-12T18:51:26 Info    SignIn            Retrieving ticket for live id.
2018-06-12T18:51:26 Error   SignIn            Failed to sign in to live id. {Exception: {Type: System.UnauthorizedAccessException} {Message: WLID1.0 realm="WindowsLive", fault="ReasonTimeWindowExpired" policy="MBI", ver="6.7.6643.0"} {Source: XLiveServices} {Stack Trace:    at Microsoft.GamesForWindows.XLiveServices.LocalGamer.PostRequest(String url, String rpsTicket, String clientVersion, String content)    at Microsoft.GamesForWindows.XLiveServices.LocalGamer.SignIn(SigninData signinData)} {Target Site: System.String PostRequest(System.String, System.String, System.String, System.String)} {Inner Exception: {Type: System.Net.WebException} {Message: The remote server returned an error: (401) Unauthorized.} {Source: System} {Stack Trace:    at System.Net.HttpWebRequest.GetResponse()    at Microsoft.GamesForWindows.XLiveServices.LocalGamer.PostRequest(String url, String rpsTicket, String clientVersion, String content)} {Target Site: System.Net.WebResponse GetResponse()}}}

Games for Marketplace is now defunct and is no longer in active development or maintenance. Any games should be downloaded from the Microsoft Store.
Best regards,
Andre Da Costa
Independent Advisor for Directly

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I know the marketplace is defunct but

1. it was working fine until recently

2. the games I have in that marketplace are not available from the windows store.

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I know the marketplace is defunct but

1. it was working fine until recently

2. the games I have in that marketplace are not available from the windows store.

Same issue here - I tried loading Fallout 3 on my new Windows 10 PC, and I get the same error and it never lets me log in.  When I click the "Click here to resolve" link, it brings me to the Microsoft page, I can log in successfully, but it takes me to the main page rather than somewhere to actually resolve the problem.

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Question Info

Last updated June 20, 2022 Views 590 Applies to: