ftdibus.sys OR oem23.inf problem

this is a screenshot .. previously it was not showing like that but it's showing now, I am not able to find that driver in Imagedevice manager also.. and i have not got anything on internet.. experts kindly help.

thanks

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Good day! I'm Raniel, an Independent Advisor and a Microsoft user like you.

Just to clarify, did you make any changes to your machine before encountering this issue? (like installing third-party programs)

Kindly kindly check if you'll be able to uninstall the FTDI driver using this tool: https://ftdichip.com/utilities/#CDMUninstaller

Once done, reboot your machine and double-check if your machine doesn't have any pending security patches: Go to Start > Settings > Update & Security > Windows Update > Check for Updates. Also ensure that the necessary drivers for your machine are properly updated by getting them from the manufacturer's website. You may refer to this guide:
https://support.microsoft.com/help/4028443/wind...

You may also perform a clean boot and see if you'll encounter the issue: https://support.microsoft.com/help/929135/how-t...
Note: Temporarily disable your firewall and antivirus, then check again

However, if the issue persist, kindly perform a repair install of your Windows. I suggest that you watch the video on this article(https://www.yourwindowsguide.com/2016/06/how-to... or https://www.tenforums.com/tutorials/16397-repai...) for you to have an idea regarding the process of repair install. There should be no worries in performing it since you will select the option to keep your files during the process.

I hope this helps. Good luck!
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ok. I used that  uninstall the FTDI driver using this tool: https://ftdichip.com/utilities/#CDMUninstaller 

And it worked but if i will do clean installation then this problem will come again any permanent solution.

thanks

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Hi Abhayink,

Thank you for your feedback. Usually the clean installation should be able to resolve the issue, however, if that's the case, have you also tried to perform a repair install instead?
1. Download the media creation tool here: https://www.microsoft.com/software-download/win... (click on "Download tool now") and wait for the download to finish
2. Temporarily disable your firewall/antivirus, then open the tool and select the option "Upgrade this PC now".
3. Wait until your machine goes to the process of repair install

Please let me know how it goes. Thank you.

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no. it does not work

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Last updated April 2, 2025 Views 39,613 Applies to: