Frequent Blue screens (dmp files attatched)

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to assist, upon analyzing and checking the DMP files, the error you have is GenuineIntel.sys, this is a processor error it is either the processor is getting hardware errors or it is overheating, moreover kindly follow the steps below for us to fix the issue:

Method 1. Run Intel Diagnostic tool:

Go to this link: https://www.intel.com/content/www/us/en/downloa...

Then download and run the tool.

Suppose there is any failure on the test. In that case, that means there is a hardware issue on your processor, which you need to contact Intel support or a local technician for the next step, which might be a processor replacement or board, depending on the diagnosis of the hardware.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Method 1. Do clean boot:
A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

- In the search box on the taskbar, type msconfig and select System Configuration from the results.

- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.

- On the Startup tab of System Configuration, select Open Task Manager.

- Under Startup in Task Manager, for each startup item, select the item and then select Disable.

- Close Task Manager.

- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

Method 2. Run memory diagnostic tool: The memory diagnostic tool is a RAM test to check if there are any issues with RAM that cause the processor to malfunction.

- Press Windows key + R, then type in mdsched.exe hit OK, then restart the device.


Note: If the issue persists, I suggest contacting a local technician to physically check the processor or do a re-pasting of thermal paste to optimize the processor.


Let me know how it goes and I hope that helps.

Bernard

Hey, thank you for your response! I ran both memory diagnostics and the intel diagnostic both came back with no issues. I also did a clean boot which seemed to clear up the issue for a few days however it has now returned. Today I had another four bsods, three of which were a result of enabling driver verifier which i was able to disable through safe mode. After this I have reapplied thermal paste which it did seem to be lacking however I am now additionally getting the driver irql not less or equal error code which didn't specifically mention drivers before. Let me know if the dump files will be any use.