Frequent blue screen BCCode: f4


OS: windows 7 ultimate.
I've already reinstalled the OS several times.(Format and clean and delete everything)

There are some windows update failure after reinstall the computer.
Usually those update take very very long time... and they failed.
Sometimes it just show the blue screen and restart.

I use MicrosoftFixit to solve those update failure problem.
I try to install as many important updates as I can.
The left ones (failed or cancelled) are:

When I installed some other software, it just show me blue screen and restart...
Sometimes when it's in the middle of updates, it shows blue screen  and restart...
Sometimes, after install some program and restart, it shows blue screen and restart...

The most recent blue screen dump file are shown as follows:

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.
  Locale ID: 1033

Additional information about the problem:
  BCCode: f4
  BCP1: 0000000000000003
  BCP2: FFFFFA801E271B30
  BCP3: FFFFFA801E271E10
  BCP4: FFFFF800033D2510
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1

I also have some minidump file.

Someone please give me a hand here, I've been struggling for a while...
Reinstalled several times...

Thank you all in advance.


Question Info

Last updated August 5, 2019 Views 68,045 Applies to:

Hi Nicholas,


Have you updated the latest drivers for your computer?


Blue screen errors can be caused by both hardware and software issues, and it can be difficult to troubleshoot the problem at times. Check to see if the following helps.

Method 1:

Run Memory Diagnostics test to check for any memory problems. Refer the below mentioned link for the same.

Diagnosing memory problems on your computer


Method 2:

Update the chipset, video card, display and network adapter drivers to the latest by visiting the computer manufacturer’s website.

Update a driver for hardware that isn't working properly

Update drivers: recommended links


Method 3:

Step 1:

Check to see if the issue occurs in safe mode. To do so, follow these steps.

Start your computer in safe mode  

Step 2:

Restart the computer in normal mode and follow the article to find the cause of the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Note: Make sure you put the computer back to Normal Startup once you are done.


Refer the article for more information.

Resolving stop (blue screen) errors in Windows 7

Method 4:

If the issue persistes, then you may try running a checkdisk:

Note: When you run the check disk, there are chances of losing the data so you can take a backup before running checkdisk.

For further information, refer to the article:

Check a drive for errors


Regarding the updates, you may try downloading and installing the standalone package of the update from Microsoft download center according to the version of Windows you are using.

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Check this KB article :

You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when
you try to resume a computer that has a large SATA hard disk.


Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't start Windows. 

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other).

We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites (such as MediaFire). If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files. 


BCCode: F4    0x000000F4 

Check and reseat all cards, memory and cables (on both ends when possible) actually remove and
replace - do not just snug. On a laptop about all you can do is reseat the memory and possibly check
the contacts/connection to the hard drive. Memory could be the problem so if you have more than 1
stick swap them in and out to see if the problem follows one stick or try new memory. Antivirus/anti-
spyware/security programs have been known to cause or have a role in this issue.

Most general fix is updating drivers, BIOS, and low level chipset drivers and other control software.
Also check cabling to hard disk.

BCCode: F4    0x000000F4  <-- read this link*1241.html


Look in the Event Viewer to see if anything is reported about those.

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.


Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen
info that would help. Such as the BCC and the other 4 entries on the lower left. And any other
error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

This is an excellent tool for posting Blue Screen Error Information

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table - Free

Many BlueScreens are caused by old or corrupted drivers, especially video drivers however
there are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or
Recovery Options if your system has that installed by the maker.

How to Boot to the System Recovery Options in Windows 7

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Windows 7


Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log (and Windows 7)

The log might give you the answer if there was a corrupted driver. (Does not tell all the possible
driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Check Disk at Startup in Windows 7


Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party
keyboard and mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites. 

How to Install a Device Driver in Vista Device Manager (also Windows 7) 

Stop Windows 7 from Automatically Installing Device Drivers 

How To Disable Automatic Driver Installation In Windows 7 / Vista

Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,
Ultimate, and Enterprise)


How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart

Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)

Understanding and Decoding BSOD (blue screen of death) Messages

Windows - Troubleshooting Blue Screen Errors


In some cases this might be required.

StartUp Repair from Recovery Options or Windows 7 disk

How to Run a Startup Repair in Windows 7

How to Boot to the System Recovery Options in Windows 7

How to Create a Windows 7 System Repair Disc

How to Do a Repair Install to Fix Windows 7

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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