Flickering white and black screen when watching my friends stream on discord

Dear Alfredo Paramo,

Welcome to the Microsoft Community!

I’m sorry to hear that you’re experiencing flickering issues while watching your friend’s stream on Discord. This can indeed be quite frustrating. Most of the time, Discord flickering issues are due to compatibility problems. Here are a few solutions you might find helpful:

1. Disable Hardware Acceleration: To address the stream flickering issue, you can disable hardware acceleration in Discord. Open the Discord application on your computer, access User Settings, select “Appearance”, open the “Advanced” section, and toggle off Hardware Acceleration. After disabling hardware acceleration, close Discord completely, then reopen it and log back in to test the streaming.

2. Update Your Graphics Drivers: An outdated graphics driver can cause compatibility issues with Discord. Updating your graphics drivers ensures that your system uses the latest graphics card software, which can resolve compatibility issues and improve overall performance. Visit your graphics card manufacturer’s website (NVIDIA, AMD, or Intel), locate the driver download section, enter your graphics card details or use automatic detection tools, and download the latest driver compatible with your operating system. Install the new drivers, restart your computer, and then open Discord to check if the flickering issue persists.

3. Clear Discord Caches: Clearing the Discord cache folder can effectively address stream flickering issues. This process involves deleting temporary files that may have become corrupted, leading to visual anomalies. Close Discord, press the “Windows + R” key, type ‘%appdata%’ in the Run dialogue, and press Enter. This will open the Roaming folder. Locate the Discord folder and delete the caches folder.

4. Reinstall Discord: Reinstalling Discord can be a comprehensive solution for addressing issues, including stream flickering. It ensures that the application is installed correctly and eliminates any misconfigurations. Uninstall Discord, delete any remaining Discord data, and then reinstall the latest version from the official Discord website.

If these suggestions don’t resolve your problem, there aren’t many other options to try on the Windows end. At this point, I would recommend reaching out to Discord support for further guidance.

If there’s anything else I can assist you with, please don’t hesitate to ask in a reply.

Best Regards,

Martin | Microsoft Community Support Specialist