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Finger stopped working and i cannot set up a pin

So basically, my fingerprint sensor was not detecting my fingerprint i guess and i had to login with my password. So In order to fix it, i deleted my fingerprint and now to make one i need to enter a pin which i don't think i made. And in order to set up a new pin, it is asking for my PIN to verify its me. This is so complex and weird, can someone please help me with this? What do i do?

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

Actually, I have the same problem and by following the steps below fixed my issue:

First, we need to reset the PIN by deleting the NGC folder:

You may follow the steps from here: https://www.technipages.com/what-is-the-ngc-fol....

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know how does it go and I hope that helps.

Bernard
Independent Advisor

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I am unable to find the NGC folder within the given location, so what do i do now? To set up the pin, it is asking me for a pin and that is really frustrating and I am not sure what to do. Please, let me know. I did run the command and it was a success but I cannot find the folder.

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Last updated March 24, 2022 Views 22 Applies to: