File Explorer not responding

For some reason every time I try to use the file explorer on my Surface Book 2, file explorer freezes and stops responding. Mainly started happening when I was trying to delete files from my downloads folder. Every time I select a file, file explorer stops responding. I've tried countless fixes but none of them have worked.
Hi NeelKaturi
Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

To start with, please execute following steps and let me know (You might need to do last point)

1. CTRL+SHIFT+ESC to start Task Manager
Locate Windows Explorer in Processes tab > Right Click > End Task
Now at the top File > Run new task > Put explorer.exe and Enter

2. Run SFC Scan & DISM
How to -

3. Review below Microsoft help
Fix File Explorer if it won't open or start -

4. If nothing works, I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

Do let me know if you require any further help on this. Will be glad to help you.

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Question Info

Last updated October 27, 2019 Views 49 Applies to: