Family&other users option is missing

Imagewhere the family & other users option go? it was here but I can't find it anymore why it disappeared?

Hello Remy...1,

Welcome to Microsoft Office Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

 

We understand that the Family&other users option is missing. Let’s us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

Here are some methods we can perform that can possibly fix the issue.

Method 1: Check for Windows Update

Method 2: Run the SFC /SCANNOW command

  1. Open a new Windows Terminal as an Administrator (Press Windows+X and Select Windows Terminal Admin).

  2. Select the Command Prompt or PowerShell profile from the down arrow chevron menu.

  3. Type sfc /scannow command, and press enter.

  4. Wait for the scan to complete.

  5. If there's no errors, you can close the console now.

  6. If it doesn't help, do a Component Store repair with this command:

    " dism /Online /Cleanup-Image /RestoreHealth "

  7. Restart the computer and run sfc /scannow again.

Method 3: Repair Windows 11 with DISM

  1. Open Windows Terminal as Administrator.

  2. For the Command Prompt profile, type the following command and hit Enter.

    dism /Online /Cleanup-Image /RestoreHealth

  3. Wait the process to finish, and close the Windows Terminal app.

  4. Restart the computer and see this fix the issue.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

 

Sincerely,

Carlo O.

Microsoft Community

|Car.Tzy|
| Microsoft Forum Moderator |
| Microsoft Community |

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I tried both but still missed

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Hello Remy...1,

I need to confirm if this is the only missing function. Can you search for command prompt then run it as an administrator.

Image

Image

Please confirm if you can see the YES button or If this is not appearing or greyed out. You can also test this with other applications that needs admin permission to access. Please visit this article for additional troubleshooting in this type of scenario.

Sincerely,

Carlo O.

Microsoft Community

|Car.Tzy|
| Microsoft Forum Moderator |
| Microsoft Community |

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Imageyes it's appearing but asks me for a password to open

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where the family & other users option go? it was here but I can't find it anymore why it disappeared?

You need to be an administrator to manage this option.

---------------------------------------------------------------------------------------

Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP, since 2016 · Windows Help (www.kapilarya.com)

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How to be I have a problem with that how to Change the administrator user?

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Hello Remy...1,

Are you able to switch to an admin account?

Select the Start Windows logo Start button button on the taskbar. Then, on the left side of the Start menu, select the account name icon (or picture) > Switch user > a different user.

Sincerely,

Carlo O.

Microsoft Community

|Car.Tzy|
| Microsoft Forum Moderator |
| Microsoft Community |

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Looks like Windows 11 is corrupt. Did you install on unsupported hardware? It can be done that way but problems with missing settings and/or blank windows may exist.

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Hello Remy...1,

We have noticed that you haven’t replied to our last response.

We want you to know that it is important for us to help you get your query answered.

Please reply back to this thread if you still need further support.

Sincerely,

CarTzy

Microsoft Community

|Car.Tzy|
| Microsoft Forum Moderator |
| Microsoft Community |

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How to be I have a problem with that how to Change the administrator user?

https://www.youtube.com/watch?v=kFmoh72qrvg

 Refer this youtube video it Also work for windows 11

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Last updated April 21, 2025 Views 12,424 Applies to: