Failed automatic update - KB4489899 and KB4486553

2019-03 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4489899) -Error 0x8007371c

2019-02 Cumulative Update for .NET Framework 3.5 and 4.7.2 for Windows 10 Version 1809 for x64 (KB4486553) -Error 0x800703f1

These two automatic updates failed.  Any ideas?

Thank you.

Taner

 

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Last updated May 25, 2019 Views 3,579 Applies to:

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Hello TanerS,

My name is Patricia and I am an Independent Advisor. I am here to help you today.

Uninstall any third party antivirus
Execute this tool
https://aka.ms/wudiag

Then install the KB from MS catalog
http://www.catalog.update.microsoft.com/Search....

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Hello TanerS, my name is Irisdiel and I am an independent advisor.
I suggest you follow the instructions and methods down below to fix your issue.


Solution 1 – Change Windows Update settings
Open the Settings app. You can do that quickly by pressing Windows Key + I shortcut.
When Settings app opens, go to Update & Security section.
Navigate to Advanced options.
Now disable Give me updates for other Microsoft products when I update Windows option.
Scroll down and navigate to Delivery Optimization section.
Locate Allow downloads from other PCs option and disable it.
After making these changes, check if the problems with automatic updates are resolved.


Solution 2 – Free up some space
Press Windows Key + S and enter disk cleanup. Choose Disk Cleanup from the list of results.
Select your system drive and click OK.
Disk Cleanup will now scan your drive. This can take a couple of seconds, so don’t interrupt it.
When Disk Cleanup window opens, you’ll see a list of files. Select the files you want to remove and click OK.


Solution 3 – Run Windows Update troubleshooter
Open the Settings app and go to Update & Security section.
Select Troubleshoot from the left pane. Select Windows Update from the list and click Run the troubleshooter button.
The troubleshooter will now start and try to fix the problems automatically. Once the troubleshooter is finished, check if the problem is resolved.


Hope this helps!
Thank you and uck,
Regards- Irisdiel H.

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Hi, TanerS

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

You can reset the Windows Update components.

Right click your start button and select Powershell(admin) or Command Prompt (admin)
Type the following hitting enter after each line.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Reboot and try again.
Check this link, I hope it helps.
https://support.microsoft.com/en-in/help/971058...

You can also update manually.
https://answers.microsoft.com/en-us/windows/for...

Let us know if these steps help you to resolve the issue.

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Hello

A pleasure to help you as an independent consultant.

I recommend you follow the instructions on a possible solution to the incident raised in the following article.

https://windows101tricks.com/winx-mediatrans-be...

Modified link <https:// windows101tricks dot com/winx-mediatrans-best-itunes-alternative/>

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Disclaimer: This is a non-Microsoft website. The page seems to be providing accurate and secure information. Beware of advertisements on the site that can advertise frequently classified products such as PUPs (Potentially Unwanted Products). Thoroughly investigate any product advertised on the site before deciding to download and install it.

Best regards

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once again slow mo updates am down loading linux mint as i type am sick off these updates every week that make my pc useless and UN workable  bought chrome book the day update took 2 mins windows il say no more and for work am change to apple windows is realy crap now every update take up 2gb off space and the time you clean that crap up had enough by crap windows and cheerio o and good had windows for years will not have for another day save your self hassle just dump it 

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The error on the .Net framework update seems to indicate the Configuration registry database is corrupt.  I suppose something like that could cause a problem for an installer in regards to the 1809 Cumulative Update.

There is probably a way to repair your .Net install but I need to do some research, unless someone else already knows.

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Hi Taner. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

Most Updates will sort themselves out in a few days so I'd wait to see. If not then here are steps you can take:

1) There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.

2) If that fails try manually resetting Windows Update Service:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Close Command Prompt and see if Windows Updates works then

3) You can also install the Updates manually that fail to install which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: http://test.catalog.update.microsoft.com/v7/sit...

4) If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to-prevent...

5) What I'd do at this point if you haven't yet is install latest Version 1809 by installing Media Creation Tool from this link and choose Upgrade This PC Now: http://windows.microsoft.com/en-us/windows-10/m...

This is the most stable way to change to the newer version and because it reinstalls WIndows while keeping your files and programs in place, fixes most problems. It also brings all Windows Updates to date.

If there are any hurdles during install then these steps can overcome them: http://answers.microsoft.com/en-us/windows/wiki...

6) If problems with Updates have become chronic and especially if you have other performance problems, be aware that what we have found is that in Windows 10 everything depends on the quality of the underlying install, the same reason enthusiasts have never run Factory or Upgrade installs because they know there would be endless issues.

For example there have been zero return problems by those who follow the gold standard Clean Install here: http://answers.microsoft.com/en-us/windows/wiki.... It is better and faster than any previous version of Windows, and a better install than any amount of money could buy. So when you get time I'd study over that to see if it's something I can help you do.

There is also an automated Fresh Start that reinstalls Windows while shedding factory bloatware that can cause issues and affect performance, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...


I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

______________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
---------------
Windows MVP 2010-19

Over 100,000 helped in forums for ten years
I will not quit for those who are polite and cooperative
I will walk you through any steps and will not let you fail

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The error on the .Net framework update seems to indicate the Configuration registry database is corrupt.  I suppose something like that could cause a problem for an installer in regards to the 1809 Cumulative Update.

There is probably a way to repair your .Net install but I need to do some research, unless someone else already knows.

Actually this may be a good idea if you can help me solve it.

Thanks,

Taner

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I did find this Microsoft site which might be helpful.   This is from 2017 and I have not tried doing the procedure.

https://docs.microsoft.com/en-us/dotnet/framework/install/repair

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Hello TanerS,

My name is Patricia and I am an Independent Advisor. I am here to help you today.

Uninstall any third party antivirus
Execute this tool
https://aka.ms/wudiag

Then install the KB from MS catalog
http://www.catalog.update.microsoft.com/Search....

This din't work.  Thanks.

Taner

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