Face Recongnition not working on new ASUS laptop

Given the situation that you're encountering, it is possible that some system files or registry keys which allow you to set up passwords in your PC is either damaged or corrupt. It is also possible that Group Policies or the Fast Startup Feature is encountering some issues which may cause your credentials or Windows Hello to fail. Now to further troubleshoot your issue, kindly try these following methods:

Changing Group Policy

Group Policies could affect the behavior of Windows Hello or other sign in preferences and usually, disabling Configure enhance anti-spoofing feature could resolve your issue with them. To disable Configure enhance anti-spoofing feature, follow these steps:

1. On the search box, type gpedit and press Enter to open Group Policy Editor.
2. Click Computer configuration and open Administrative Templates.
3. Click Windows Componets and open Biometrics.
4. Open Facial Features.
5. Right-click Configure enhance anti-spoofing and click Edit.
6. Disable it and restart your device.

Disabling Fast Startup

Fast Startup allows your PC to power on in a short time. In some way though, it could affect Windows Hello and other sign in preferences. If the Fast Startup feature is enabled on your PC, try disabling it. To do so, follow these steps:

1. Right-click the Start menu and open Power Options.
2. Click Additional power settings and go to Choose what the power buttons do.
3. Uncheck Turn on fast startup and save the changes.
4. Restart your PC.

Let us know if the above solutions work for you or if you need additional assistance.