.exe has stopped working

Hello Vasudevan,

You might be facing this issue due to the incompatibility of the program with Windows 10 also. So I suggest you to install the program in compatibility mode and check if it helps.

Now, to install in Compatibility Mode, follow these steps:

a. Locate the executable file (.exe file) for the driver installation program.
b. Right-click the file, and then click Properties.
c. In the Package Name Properties dialog box, click the Compatibility tab.
d. Click to select the Run this program in compatibility mode for check box, click Windows 8.1\ Windows 7 with which it is compatible with in the Run this program in compatibility mode for list, and then click OK.
e. Double-click the executable file to start the installation program.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Hi Anju Thekkethil,

Thanks for your information. I have tried your solution in windows 10 64 bit. But the issue is still reproducible, when I restart the system. Following are the logs captured in event log viewer. Kindly help to resolve this issue.

Location : (Event Viewer (Location)-> Windows Logs -> Application -> Error

Event Viewer log: 

Log Name:      Application

Source:        Application Error

Date:          6/8/2016 1:19:15 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      MININT-SOR3K22

Description:

Faulting application name: ISQ.exe, version: 1.3.0.0, time stamp: 0x57457b20

Faulting module name: KERNELBASE.dll, version: 6.2.10240.16384, time stamp: 0x559f38c3

Exception code: 0xc0020001

Fault offset: 0x000000000002a1c8

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

Faulting package full name: %14

Faulting package-relative application ID: %15

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-08T07:49:15.000000000Z" />

    <EventRecordID>26515</EventRecordID>

    <Channel>Application</Channel>

    <Computer>MININT-SOR3K22</Computer>

    <Security />

  </System>

  <EventData>

    <Data>ISQ.exe</Data>

    <Data>1.3.0.0</Data>

    <Data>57457b20</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>6.2.10240.16384</Data>

    <Data>559f38c3</Data>

    <Data>c0020001</Data>

    <Data>000000000002a1c8</Data>

  </EventData>

Thanks,

Vasudevan T

Thank you for the update.

I suggest you to contact with the particular  program support for better assistance on this issue.

If you have any other queries related to Windows products, feel free to reply and I'll be happy to further assist you.