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Exe files gone missing

so my pc ran into a problem , i had to fix it with system restore . at first everything seems normal and i saw my desktop without any icons in it except the preinstalled apps , then i checked my files installed ... ALL the files is fine EXCEPT ALL OF MY EXE FILES ARE GONE from steam to audacity ... everything is just gone ... and this is a newly installed not activated version of windows

oh and also exe related files are also gone .... i cant run my apps

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Hi IanRafael1,

I'm Paul, a fellow customer like you & an Independent Advisor. Just to clarify, did you do a System Restore or Reset PC?
Kindly try to temporarily create a local admin user profile, log in as that user. Check if the issue persists.
https://support.microsoft.com/en-us/help/402692...

I hope this helps. Let me know how you go. Thank you!


Sincerely,
Paul A.
Independent Advisor

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I system restored coz pc did not.boot correctly , but i understand it will be deleted , but why is the game files still there?

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Hi IanRafael1,

Got it, thanks. It depends. If the restore point used the game is installed, then it will still appear as expected. How did it go when you temporarily created a user profile?

I hope this helps. Let me know how you go. Thank you!


Sincerely,
Paul A.
Independent Advisor

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Nothing changed when i chnged user profile , will this happen again? I just downloaded two large files and i recorded the system point , will the files i have saved in the recorded system restore stay the same in case i run into any error?

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Hi IanRafael1,

Got it, thanks. It should not happen again, as long as, your system state is healthy when you create a restore point. When you have all the applications installed back & ready, I would suggest following the steps below before creating a restore point.
1. Run full virus scan/removal.
https://support.microsoft.com/en-us/help/401326...
2. Run full malware scan/removal.
https://docs.microsoft.com/en-us/windows/securi...
3. Once, done repair any possible corrupt system files. Press the CTRL+SHIFT+ESC keys together >click File menu > click "Run new task" > type cmd & tick the checkbox "Create this task with administrative privileges" > click OK > copy/paste below command one line at a time. Once done, reboot your PC.
DISM.exe /Online /Cleanup-image /Scanhealth
DISM /Online /Cleanup-Image /RestoreHealth
SFC /scannow
4. Then, update all your drivers, as per the link below. Once done, reboot your PC.
https://support.microsoft.com/en-us/help/402844...
5. Once done, do a Disk Cleanup, as per the link below.
https://support.microsoft.com/en-ph/help/402661...

Once done, create a restore point (as per the link below) & take note of this stable restore point to be used in the future.
https://www.windowscentral.com/how-use-system-r...
(Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.)

I hope this helps. Let me know how you go. Thank you!


Sincerely,
Paul A.
Independent Advisor

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Thanks im going to try this one out

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Hi IanRafael1,

You're most welcome. Let me know how you go. Thank you!


Sincerely,
Paul A.
Independent Advisor

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Last updated May 6, 2024 Views 1,339 Applies to: