Everytime I exit full screen my file manager opens

Every time I double click out of an Youtube video or press F11 two times. 

The file manager will pop-up.  How do I fix this?

I have tried restarting my computer, updating my chrome. Nothing is working

I have two monitors one laptop and another one is the VG245H.

System:

Windows 10 Pro

Processor: Intel i7-7700HQ CPU @ 2.80GHz 

Ram: 12.0GB

Graphic card: NVIDIA GeForce GTX 1050

 

Question Info


Last updated April 4, 2020 Views 615 Applies to:
Hi there, thanks for your question. Hopefully I can help!

You can try these troubleshooting steps to see if the problem persists:

Perform a clean boot:
https://support.microsoft.com/en-au/help/929135...
Boot into Safe Mode to see if the problem persists:
https://support.microsoft.com/en-au/help/12376/...
Run the System File Checker tool:
https://support.microsoft.com/en-us/help/929833...
DISM:
https://support.microsoft.com/en-au/help/947821...

I would also recommend updating your graphics drivers to see if it fixes your issue. Depending on the brand of your graphics card, you can find the drivers here:

AMD Radeon:
https://www.amd.com/en/support
NVIDIA GeForce:
https://www.geforce.com/drivers
Intel Graphics:
https://downloadcenter.intel.com/product/80939/...

Also, it might help to run a malware scan using the below apps:

https://www.eset.com/us/home/online-scanner/
https://www.malwarebytes.com/adwcleaner/

Please let me know how you go and if I can help further! Thanks!

Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.