Error when installing Serif WebPlus x6

Hi Eric,

1.     Is the issue confined only while installing serif webplus?

2.     Have you made any changes to the computer prior to this issue?

Refer to the steps from the following Microsoft article.

How to troubleshoot problems when you install or uninstall programs on a Windows-based computer: http://support.microsoft.com/kb/2438651

Fix problems with programs that can't be installed or uninstalled: http://support.microsoft.com/mats/program_install_and_uninstall

Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

Note: If the issue is confined only while installing serif webplus, then I recommend you to contact the serif webplus support and check if it helps.

Serif Software Forums: http://forums.serif.com/

Keep us updated on the status of the issue.

Hi Arthur,

You may refer to the steps from the following thread and check if it helps.

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/i-have-all-my-errors-fixed-but-one-i-thank-you-all/462327c9-e6fa-45a9-b7a4-e40625049911?msgId=677558b1-eb80-42fd-ad7b-9f04fb16847b

Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry