Error: "The system has rebooted without cleanly shutting down first" on Windows 10

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Please help my computer crushing with this errors and events please tell me that is not overheating.ImageImageImage

Original title: computer shuting down by it self.

Hi Anton,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand your concern with the unexpected shutdown of the operating system. We will help you with this issue.

This issue might have occurred due to corrupted power plan settings, third-party applications.

I suggest you to refer to the below thread check if your issue matches with the same.

If so, I suggest you to try the troubleshooting steps provided by Anup Karkal on February 17, 2016 and check if it helps.

Kernel-Power: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Hope it helps. Get back to us with an updated status of this issue for further assistance.

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so it is not a PSU problem ? because I have heard that karnel problems because of the PSU

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Hi Anton,

Thank you for responding.

As mentioned in the screen shot provided I understand that you are using Windows 10 Enterprise edition on your computer.

Confirm to us if you are using it as a standalone computer or connected to a domain network.

I suggest you to try the troubleshooting steps provided in the previous response and check if it helps.

Kindly update the status of this issue for further assistance.

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hello any of those Method didn't help but I reconnect all my PSU cords and it helped I didn't had same issue after.

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Hello Anton,

Thank you for your response.

I appreciate your time and efforts.

If issue still persists, you may update chipset drivers from the computer manufacturer's website and check the issue.
Refer:
Update drivers in Windows 10
http://windows.microsoft.com/en-us/windows-10/update-drivers-in-windows-10

Please keep us updated.

Thank you

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Last updated January 28, 2018 Views 94 Applies to: