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Error on Windows 10 install (0x80004005)

I am trying to install Windows 10 since the Technical Preview and have not been successful. Initially I thought it was a bug of TP, but apparently not as also get errors when Windows Update try to install some updates (goes into an update loop)

I tried upgrading to W10 and also received the same error that happened when I tried to install the TP. Looking at the file "setupact" I found the setup log. Now there's a copy of which I believe has initiated the error:

PS: The installation reaches 100% but when it will restart an error occurs and the installation is aborted

2015-07-31 17:54:50, Info                  DIAGER Consent Value = HKCU\Software\Microsoft\Windows\Windows Error Reporting\Consent!WinSetupDiag01 has been set to 4
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Failed to get watson parameter override. Hr=[0x80070002]
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[0] = X
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[1] = X
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[2] = 9
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[3] = 1
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[4] = X
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[5] = X
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[6] = 9600
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[7] = X
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[8] = 10240
2015-07-31 17:54:50, Info                         Watson Bucketing Parameters[9] = th1
2015-07-31 17:54:50, Info                  DIAGER DiagERAddBucketingParameters:Entry
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Entry
2015-07-31 17:54:50, Info                  DIAGER IDiagER::AddBucketingParameters:Entry
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=X
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=X
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=9
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=1
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=X
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=X
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=9600
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=X
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=10240
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=th1
2015-07-31 17:54:50, Info                  DIAGER DiagERSetHeader:Entry
2015-07-31 17:54:50, Info                  DIAGER CWfpER::SetHeader:Entry
2015-07-31 17:54:50, Info                  DIAGER IDiagER::SetHeader:Entry
2015-07-31 17:54:50, Info                  DIAGER CWfpER::SetHeader:Setting header=Microsoft Windows Installation encountered a problem and needs to close. We are sorry for the inconvenience
2015-07-31 17:54:50, Info                         CDiagnosticsHelper::GetWatsonFilesToAttach: Attaching file C:\$WINDOWS.~BT\Sources\Panther\SetupAct.log
2015-07-31 17:54:50, Info                         CDiagnosticsHelper::GetWatsonFilesToAttach: Attaching file C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml
2015-07-31 17:54:50, Info                  DIAGER DiagERAddFiles:Entry
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddFiles:Entry
2015-07-31 17:54:50, Info                  DIAGER IDiagER::AddFiles:Entry
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\SetupAct.log
2015-07-31 17:54:50, Info                  DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml
2015-07-31 17:54:50, Info                  DIAGER DiagERSubmitEx:Entry
2015-07-31 17:54:50, Info                  DIAGER CWfpER::Submit:Entry
2015-07-31 17:54:51, Info                  DIAGER Watson Error Report submitted and Result=2
2015-07-31 17:54:51, Info                  DIAGER DiagERTerminate:Entry
2015-07-31 17:54:51, Info                  DIAGER CWfpER::~CWfpER:Entry
2015-07-31 17:54:51, Info                  DIAGER Consent Value = HKCU\Software\Microsoft\Windows\Windows Error Reporting\Consent!WinSetupDiag01 has been cleaned out
2015-07-31 17:54:51, Info                  DIAGER IDiagER::~IDiagER:Entry
2015-07-31 17:54:51, Info                         Key CollectTrace is not available.
2015-07-31 17:54:51, Info                         Copy telemetry file: source folder: C:\$WINDOWS.~BT\Sources\Panther, destination folder: C:\ProgramData\Microsoft\Diagnosis\ETLLogs
2015-07-31 17:54:51, Info                         Copy etl files: source: C:\$WINDOWS.~BT\Sources\Panther\DlTel-Merge.etl, destination: C:\ProgramData\Microsoft\Diagnosis\ETLLogs\DlTel-Merge.etl
2015-07-31 17:54:51, Info                         Diagtrack service is NOT available
2015-07-31 17:54:51, Info                         DiagTrackRunner.exe is not running.
2015-07-31 17:54:51, Info                         Launching C:\$Windows.~BT\Sources\DiagTrackRunner.exe /UploadEtlFilesOnly
2015-07-31 17:54:54, Info                         Exit code of C:\$Windows.~BT\Sources\DiagTrackRunner.exe /UploadEtlFilesOnly: 0
2015-07-31 17:54:54, Info                         Upload files successfully so we can remove all etl files.
2015-07-31 17:54:54, Info                  SP     Closing Panther Logging
2015-07-31 17:54:54, Info                  MOUPG  MoSetupPlatform: Setup Platform object released!
2015-07-31 17:54:54, Info                  MOUPG  Finalize: Leaving Execute Method
2015-07-31 17:54:54, Warning               MOUPG  CSetupDiagnostics::ReportData - Not reporting WINDLP data point [0x2004]
2015-07-31 17:54:54, Warning               MOUPG  CSetupDiagnostics::ReportData - Not reporting WINDLP data point [0x2003]
2015-07-31 17:54:54, Warning               MOUPG  CSetupDiagnostics::ReportData - Not reporting WINDLP data point [0x2001]
2015-07-31 17:54:54, Info                  MOUPG  ProgressHandlerAction: Sending final progress message for action [0].
2015-07-31 17:54:54, Info                  MOUPG  ProgressHandlerAction FinalUpdate: 0x0, 0x0 / 0x0, 0x0
2015-07-31 17:54:54, Info                  MOUPG  ProgressHandlerAction: Sending final progress message for action [0].
2015-07-31 17:54:54, Info                  MOUPG  ProgressHandlerAction FinalUpdate: 0x0, 0x0 / 0x0, 0x0
2015-07-31 17:54:54, Info                  MOUPG  Waiting for actions thread to exit.
2015-07-31 17:54:54, Info                  MOUPG  Actions thread has exited.
2015-07-31 17:54:54, Warning               MOUPG  CSetupDiagnostics::ReportData - Not reporting WINDLP data point [0x2004]
2015-07-31 17:54:54, Warning               MOUPG  CSetupDiagnostics::ReportData - Not reporting WINDLP data point [0x2000]
2015-07-31 17:54:54, Warning               MOUPG  CSetupDiagnostics::ReportData - Not reporting WINDLP data point [0x3000]
2015-07-31 17:54:54, Info                  MOUPG  DlpTask: Leaving Execute Method
2015-07-31 17:54:54, Info                  MOUPG  SetupNotify: Specifying extended data [0x50014] for error [0x80004005].
2015-07-31 17:54:54, Info                  MOUPG  CSetupUIManager: Showing error message
2015-07-31 17:54:54, Info                  MOUPG  CInstallUI::ShowErrorMessage: Posted MSG_INSTALLUI_SWITCH_TO_ERROR_PAGE
2015-07-31 17:54:54, Info                  MOUPG  CInstallUI::CInstallUIMessageWindow::SwitchToErrorPage
2015-07-31 17:54:54, Info                  MOUPG  SetupHost: Reporting error event -> [0x80004005, 0x50014]
2015-07-31 17:54:54, Info                  MOUPG  CInstallUI::SwitchToErrorPage
2015-07-31 17:54:54, Warning               MOUPG  SetupNotify::ReportEvent - Report ID or Event Reporter not available.
2015-07-31 17:54:54, Info                  MOUPG  SetupManager: FailureCount = [16]
2015-07-31 17:54:54, Info                  MOUPG  SetupManager: Requesting cleanup level [0x2] from parent process.
2015-07-31 17:54:54, Info                  MOUPG  Setup phase change: [SetupPhaseError] -> [SetupPhaseUnpack]
2015-07-31 17:54:54, Info                  MOUPG  CInstallUI::ShowMessageBox: Showing MessageBox
2015-07-31 17:54:54, Info                  MOUPG  SetupManager: Deleting task: [Prepare]...
2015-07-31 17:54:54, Info                  MOUPG  SetupManager: Deleting task: [Install]...
2015-07-31 17:54:54, Info                  MOUPG  SetupManager: Deleting task: [Exit]...
2015-07-31 17:54:54, Info                  MOUPG  SetupManager: Found unpack task! Restarting layout action...
2015-07-31 17:54:55, Error                 MOUPG  CSetupManager::Execute(223): Result = 0x80004005
2015-07-31 17:54:55, Error                 MOUPG  CSetupHost::Execute(370): Result = 0x80004005
2015-07-31 17:57:08, Info                  MOUPG  CInstallUI::Quit: Posted WM_QUIT
2015-07-31 17:57:08, Info                  MOUPG  CInstallUI::ExitInstance
2015-07-31 17:57:09, Error                 MOUPG  CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216
2015-07-31 17:57:09, Info                  CONX   Uninitializing compatibility provider wsc:setup:...
2015-07-31 17:57:09, Info                  CONX   Uninitializing compatibility provider wsc:wica:...
2015-07-31 17:58:53, Info                  MOUPG  SetupUI: Calling PowerClearRequest with type [0x1]...
2015-07-31 17:58:53, Info                  MOUPG  SetupUI: Power request cleared!


Help. Anyone?

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Hi,

I apologies for the delay in response.

I understand your inconvenience. We will assist you to resolve this issue.

I suggest you to refer the following Wiki article created by Mr. Suzy G and check if helps.

Resolve error 0x80004005 for KB3081424

http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/resolve-error-0x80004005-for-kb3081424/1b3299f1-25ba-4ab8-be49-8a08de6b3ea5

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

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This response fixed my problem, THANKS

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Hi,

I apologies for the delay in response.

I understand your inconvenience. We will assist you to resolve this issue.

I suggest you to refer the following Wiki article created by Mr. Suzy G and check if helps.

Resolve error 0x80004005 for KB3081424

http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/resolve-error-0x80004005-for-kb3081424/1b3299f1-25ba-4ab8-be49-8a08de6b3ea5

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

Thanks followed the link, ran the trouble shooter and it solved my problem.

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I ran the script provided by Suzy G with administrator privileges, then tried to install using the ISO DVD. It failed with error code 80200056.

I then reran the script, and tried to install from the download. It failed with error code 80004005.

These attempts were made with no devices attached to my computer except keyboard and mouse.

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Ever since upgrading to Windows 10, I've had nothing but problems, and they are getting worse.  First, my windows store app no longer works, therefore, I can't download any apps from the store.  Now I get this error (0x80004005)when trying to update Flash Player.  I've had this issue for the last 3 days, problem still persists.

Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3087040) - Error 0x80004005

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Hi Benson,

We apologize for not being able to address your concern in a timely manner.

Try the following methods and check if it helps:

Method 1:

I would suggest you to reset the Windows store.

Follow the below steps:

  1. Press Windows key + R from the Desktop and click on Enter.
  2. Type wsreset.exe and click on OK.

Method 2:

I suggest you to reset the Windows Update components. Refer the section manually reset Windows Update components in the below article to reset the windows update components.

https://support.microsoft.com/en-us/kb/971058

Registry disclaimer:

Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

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Hi,

To solve your issue, please go to c:\windows\SoftwareDistribution\Download

winkey + R > type c:\windows\SoftwareDistribution\Download hit enter key

when you get in, click inside on the blank space > push on your keyboard ctrl + A to select all the files and folders then delete them all.

after deleting them try to update again. Leave a feedback

Bye for now

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The response of method 2 fixed my problem, THANKS

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Hi,

We are glad to know that your issue got fixed.

Kindly let us know if you need any further assistance with Windows. We are happy to assist you.

Thank you.

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Question Info

Last updated March 20, 2023 Views 18,169 Applies to: