Error message "Scan to MS Sharepoint has stopped working"

The message comes up on boot up and seems to slow booting.
Answer
Answer

Hi RichardMarkFord,

A. From when are you getting this error?
B. Any recent changes made on your computer?

Let us try to perform a clean boot and check which program is causing the issue.

1.       Click on Start in the Start Search, type in msconfig and hit Enter.
2.       Under the Services Tab, check on Hide all Microsoft Services.
3.       Under the Startup tab, click on disable all and then click Ok.
4.       If you get a prompt to restart the computer, click on Restart now.

When the computer is in a clean boot, the third party services and applications are disabled. Once the computer is restarted, check if the issue occurs at this time.

Check out this link which talks about how to perform a clean boot

Note: Follow all the steps given in the link to figure out which software is conflicting.
http://support.microsoft.com/kb/929135

Do not forget to put the computer back to the Normal Startup once you figure out what software is conflicting.

Let us know the result.

Bindu S -- Microsoft Support

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Question Info


Last updated January 18, 2019 Views 1,841 Applies to: