Error Code 80070BC9 while installing KB2446710 and KB2478662

Original Title: <Problems installing KB2446710 and KB2478662>

 

Hi!


I'm having some issues with these updates through Windows Update.

Tried reinstalling .NET Framework 4 and removed all .Net Framework contents with the Removal Tool and Windows Update Troubleshooter which states it has solved the problem :S


Have also Tried installing these updates manually, but when the installation starts it takes about 10seconds and the pc reboots and tries to configure the updates, at which point it fails and reboots again after saying that the update was not successful. 

Error Code 80070BC9, unknown error occurred.

Some content from the Windows Update Logfile:
2012-02-20 10:43:45:512 924 c1c Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-02-20 10:43:45:566 924 c1c Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-02-20 10:43:45:566 924 c1c Agent WARNING: Failed to evaluate Installed rule, updateId = {68F5B05F-A7C0-4EB3-BB23-4F02A7F89158}.102, hr = 80070BC9
2012-02-20 10:43:45:576 924 c1c Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-02-20 10:43:45:576 924 c1c Agent WARNING: Failed to evaluate Installable rule, updateId = {68F5B05F-A7C0-4EB3-BB23-4F02A7F89158}.102, hr = 80070BC9
2012-02-20 10:43:45:586 924 c1c Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-02-20 10:43:45:613 924 c1c Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-02-20 10:43:45:613 924 c1c Agent WARNING: Failed to evaluate Installed rule, updateId = {39CF396C-2D13-4BA4-B69F-BC2FA89B65F6}.102, hr = 80070BC9
2012-02-20 10:43:45:626 924 c1c Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-02-20 10:43:45:627 924 c1c Agent WARNING: Failed to evaluate Installable rule, updateId = {39CF396C-2D13-4BA4-B69F-BC2FA89B65F6}.102, hr = 80070BC9
2012-02-20 10:43:45:640 924 c1c Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-02-20 10:43:45:650 924 c1c Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2012-02-20 10:43:45:650 924 c1c Agent WARNING: Failed to evaluate Installed rule, updateId = {2A5E2BC5-AF95-4C49-8B05-225AE3296EE2}.101, hr = 80070BC9

Any one with some good ideas?
 

Question Info


Last updated July 12, 2019 Views 9,700 Applies to:
Answer
Answer

Hi,

 

1.       Are you aware of any changes made to the computer, prior to the issue?

Method 1:

Run the fixit available at the following link:

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058

 

Method 2:

Run System Update Readiness Tool on your computer.

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

http://support.microsoft.com/kb/947821

 

Method 3:

Perform a system file checker scan on your computer and check for the issue.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

 

Hope it helps.

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