error code 0xc800021f when trying to udate

Every time i try to update it tells me that they where unable to update
 

Question Info


Last updated November 27, 2018 Views 1,148 Applies to:
Answer
Answer

Hi Xgiggles41x,

 

1.    What updates are you trying to install?

2.    Are you trying to install updates manually or through automatic updates?

3.    When exactly are you getting this error?

4.    What windows operating system is installed on your computer?

 

Try these steps.

 

Step 1

 

Place your computer in clean boot and check for updates. Try step 1 from the article suggested below.
http://support.microsoft.com/kb/331796

 

Put your computer back to normal startup after this step.

Step 2


Try this step if the issue persists.

 

Run Windows Update troubleshooter if you are using windows 7 and check if it helps.

Open the Windows Update troubleshooter

 

If you are using windows XP or windows vista , reset windows update components using this link

How do I reset Windows Update components?

 

For additional information, you may refer the following links.
For Windows Vista:

Troubleshoot problems with installing updates

Install Windows updates

 

For Windows 7:

Troubleshoot problems with installing updates

Install Windows updates

 

Bindu R - Microsoft Support.
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