error code 0xC190020E: when installing update - Feature update to Windows 10, version 1607

I have a HP Laptop with windows 10 home.

When I run windows update it always fails when installing - Feature update to Windows 10, version 1607

Windows Home give no indicate what has failed but I have removed almost all installed applications and data to ensure there is over 5GB free space before the install but it makes no difference.

I did find a reference to error code 0xC190020E in the system log, followed by an information message saying an update had been successful and then another error:-

The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

In the update screen it then shows the update as being available to install again.

What can I do to find and fix whatever is stopping the update? 

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi Stephen,

The error code 0xC190020E indicates that your computer doesn't have enough available space to install the updates (see Resolve Windows 10 upgrade errors for more details). To address this issue, we suggest that you free up some space on your PC.

Feel free to let us know if you need further help.

Regards.

38 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Stephen,

The error code 0xC190020E indicates that your computer doesn't have enough available space to install the updates (see Resolve Windows 10 upgrade errors for more details). To address this issue, we suggest that you free up some space on your PC.

Feel free to let us know if you need further help.

Regards.

how much space is needed ?

I start out with 6.5 GB free and that is after removing everything except the most essential apps. end up with 1.5 GB free. I clear out all temp files and start again with the same result. (Notebook only has 32GB C Drive)

thanks 

Stephen

8 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

The space you need depends on the size of the update that you will install. You may check the download size to verify.By the way, when you cleared out your temporary files, have you restarted your computer? If not, try to clear your temp files again, then restart your computer. After that, try to install the update again.

Let us know if you encounter the same error.

Regards.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Vanessa,

I'm facing the same problem on a tablet with a 32G eMMC HDD.

There are 1,5G free space available on drive c:\ as well as an empty 16G USB stick (the upgrade program asks for another storage device with more than 10G free space since 5.66G free space are needed for the update). After chosing the empty USB stick as drive, the download and then the upgrade preparation process start. After a while the upgrade process is stopped and the system reports errors (according to setuperr.log 0xC190020E).

There are only 2,19G used on the USB stick.

Can you provide some solution or suggestion?

Thanks,

v

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

thanks,

I probably tried about 15 times, cleaning out temp file, restarting, looking for errors.

Finally, I was given the option to use another drive and this time it worked. Early on in the cycle I had also taken the option to use another drive but it still failed.  Then for 10-15 attempts I did not get the choice about using another drive.

Lack of information and control during this whole update made for a frustrating process. Next big update I will probably skip and ditch the laptop

28 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

similar situation: HP Stream laptop with 32GB eMMC. trying to install Creator update, did not have enough space (8.5GB). Went on rampage, deleted restore partition, Windows.old, all recovery points etc. removed all apps (office, chrome, skype etc) that I can reinstall later. wanted to get this over so that I dont have to go through this again

says enough space, all checks passed, 30minutes to download & update. and then this error hits.

have done half a dozen attempts, reboots etc. same story. noticeable variations from other folks on this thead:

  1. I do not get option to use any other drive, external disk. if that option existed, I would not have risked my computed by deleting partitions and apps!!
  2. the laptop is on autoupdates, and fully uptodate. however, see this message on retrying  that says its on build# 14393, while latest is build#15063. not sure what I can do to get my laptop to this build? checked on websites, my laptop should have shown (and is on) latest builds but the updated detects it Windows 8.1 build! wondering how it passes the first check??
  3. I am not able to create a recovery disk either, this is probably due to extensive deletions I have done. its amazing that 32gb is not sufficient for basic OS need, and updates. I have another 128GB card that takes care of file storage but system demands c:\ drive!

UPDATE: I did a clean install, that's a predictable 3 hours of work than trying massive cleanups. one of replies on pagesize might be handy Jan'2018 on next major update

.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

The challenge that you are experiencing can occur due to several reasons. Since you've already tried some of the troubleshooting steps that are available for your concern, kindly try the methods that you haven't tried yet in this article: Fix Windows Update errors.

We also encourage you to create your own thread since your concern is with the Creators Update while the original poster's concern is for version 1607.

Let us know if you need further assistance with your concern.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

the laptop is on autoupdates, and fully uptodate. however, see this message on retrying  that says its on build# 14393, while latest is build#15063. not sure what I can do to get my laptop to this build?

That's what I used to get the Creators Update.  Follow the link and then download and use the Upgrade Assistant.

BTW have you tried switching some of the OS storage uses (e.g. TEMP, PageFile) to your other device?  Some things are not allowed to be moved to a different volume (such as unfortunately %ProgramFiles% and C:\Users\) but I can't imagine why it would not be OK to play with things like those other, more transitory ones, at least temporarily.

Also, you can look for clues about storage use in (one of) the setupact.log files.  Perhaps you would be able to devise a workaround that way.

In fact, there is another even more drastic way of keep storage use down.  I don't know if anyone in your situation has tried to do anything like this:  Windows Image File Boot (WIMBoot) Overview

<quote>

lets you set up a PC so that it runs directly from a compressed Windows image file (WIM file).
</quote>

(Some hardware restrictions apply.)

 

Good luck

Robert
---

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I tried several times to install the Creators update on my small Acer machine which has only a 32Gb drive.  Each time the installer was happy with the 8.5Gb free until near the end when it always failed with the helpful comment "Something went wrong" error code 0xc190020e.  I had already removed what I could to make space so....  what I tried was changing the windows managed virtual memory pagefile to a fixed one of min 256 max 1024.  Restarting the machine I had an extra 1.5Gb free, making 10Gb.  I ran the update installer again and it all succeeded smoothly. I later removed windows.old and restored the managed pagefile.  Hope this helps someone.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated November 3, 2020 Views 32,399 Applies to: