error code 0xc00000e

I get a message telling me that my PC/Device needs to be repaired.  A required device isn't connected or can't be accessed.  Error code 0xc00000e.  I have upgraded to from Windows 7 to Windows 10 about 3 months ago.  How do i repair this problem?
 

Question Info


Last updated August 18, 2019 Views 2,723 Applies to:

Hi,

Thank you for posting your query in Microsoft Community.

  • When do you get this error message?

  • Did you try to make any changes prior to the issue?

Try to perform Automatic Repair in Windows recovery tool that can fix certain system problems that might prevent Windows from starting. Automatic Repair scans your computer for the problem and then tries to fix it so your computer can start correctly. Download a Windows 10 ISO in DVD or USB.

  • After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

  • Select the correct time and Keyboard type.

  • Click Repair your computer in the lower left corner.

  • Select Troubleshoot from Choose an option screen.

  • Click advanced options in Troubleshoot screen.

  • Select Automatic repair.

To download the Windows 10 ISO refer the link below.

http://www.microsoft.com/en-us/software-download/windows10

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Thank & Regards,

SuJata Moktan.

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Thanks! I got the error message after I put the computer " to sleep". It wouldn't start up. I got the error message and tried a few suggestions that came with the message (F8 or F9, etc.) but none of that worked. The only thing I have done differently in the last few weeks is downloaded Sony Play memories for organizing my photos.

I'll try this out today.

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Hi,

Sorry for the delay in response. Are you still facing the same issue?

Are you able to boot the system?

Make sure all your pending Windows updates are up to date. I suggest you to boot the system in clean boot state and check if the issue still persist. Clean boot process will help you determine which third party program/app that is causing this issue. It could be some other application or programs, which runs on the computer at the background, leading to this issue.

Please visit the below link on how to perform Clean boot.

https://support.microsoft.com/en-us/kb/929135

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Hope it helps.

Thank & Regards,

SuJata Moktan.

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