Error activating Windows: "We can't reactivate Windows as our servers aren't available right now. Wait for a few minutes or try adding your Microsoft account again."

Hi. I installed a new motherboard and processor and have had this annoying watermark on the left of my screen. I go to settings to renew my account, click on the "I recently changed hardware", wait a few seconds, and am continually greeted with this message. I have waited a day to see if the problem was fixed and have looked online for any potential solutions, but to no avail.

Hi PootisMann

Is your Windows 10 licence based on an OEM licence (came pre-installed on a PC) or Retail (purchased separately to a PC)

If it is a Retail licence, then it will have transfer rights to a new Motherboard or PC, if it is OEM it will not . ..

Is your Windows 10 a retail licence?
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Pootis

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

It depends on how Windows 10 was originally configured on your computer.

If its a full retail store bought license online or offline, it is transferable to a new computer or motherboard.

If its the free upgrade from a retail store bought Windows 7 or Windows 8 license, it is transferable to a new computer or motherboard.

If its the free upgrade from a OEM preinstalled Windows 7 or Windows 8 license, it is NOT transferable to a new computer or motherboard.

Learn more about transferring your license:
http://www.groovypost.com/howto/transfer-window...

If its a retail license, learn how to reactivate:
http://www.groovypost.com/howto/activate-window...

You could try chatting with support agent and explain the situation in detail and they might be able to activate it. We were able to confirm with Microsoft under some circumstances, OEM licenses can be reactivated even under the free upgrade offer. Its not guaranteed every support agent will do it though, but you can try your luck.

Microsoft's view is, as long as you are not abusing the license, you should get a pass.

Activate Your Windows 10 License via Microsoft Chat Support
Use the following link to directly reach a live agent who can assist you:

https://partner.support.services.microsoft.com/...

You can also call support:
https://support.microsoft.com/en-us/help/13948/...
Best regards,
Andre Da Costa
Independent Advisor for Directly

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated December 18, 2021 Views 2,941 Applies to: