error 1305

I'm trying to install Turbo Tax on my computer and keep getting error code 1305
 

Question Info


Last updated November 20, 2019 Views 427 Applies to:
Troubleshoot Installing and Running TurboTax on Windows

https://ttlc.intuit.com/questions/1899518-troub...
Best regards
Vijay Verma

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Hi Philip,

I found this on the Turbo Tax website - https://ttlc.intuit.com/questions/1899922-error...

Error 1305: Error reading from file (followed by the filename) occurs when updating TurboTax.

Possible Causes
You're not logged in as an administrator.

An anti-virus, anti-malware, firewall, desktop search or backup program is interfering with Windows Installer.

One or more program files have been corrupted or otherwise modified, and the original installation package or media is not readable.

Solution
Restart your computer.

Log in as a computer administrator.

Exit all running programs, including virus-protection and firewall programs.
Remember to re-enable your security software after you've successfully installed or updated TurboTax.


Looks like you're either, not the admin(not likely) or a security application is blocking it.

Can you temporarily disable your AV and try again?

- C

1 person was helped by this reply

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