Error 0x887c0032 on Movies and Tv app

Original Title: Error 0x887c0032

For the past few days whenever I try to play video on .movies and tv' app and music on 'groove' app i says CAN'T PLAY and shows a error code0x887c0032 for every mp4 and mp3 files

please help me out asap

Answer
Answer

Hello Alexander,

 

Please refer to Microsoft article for Movies & TV support and check if that helps.

Movies & TV support

https://support.microsoft.com/en-us/kb/3079308

 

Hope it helps.

Thank & Regards,

SuJata Moktan.

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Answer
Answer

Hi Jeff,

The Web server returns the "HTTP 404 - File not found" error message when it cannot retrieve the page that was requested.

The following are common causes of this error message:

  • The requested file has been renamed.
  • The requested file has been moved to another location and/or deleted.
  • The requested file is temporarily unavailable due to maintenance, upgrades, or other unknown causes.
  • The requested file does not exist.

To resolve this issue, verify that the file requested in the browser's URL exists on the computer and that it is in the correct location.

Click here for the Movies & TV support article.

Let us know if you need further assistance.


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Last updated December 15, 2020 Views 12,830 Applies to: