Error 0x80080005 when updating windows

Hello, i just got a new laptop and I couldn't seem to open the Xbox app, I tried various troubleshooting options I found and one prompted me to check the Windows updates. I encountered error 0x80080005 when I attempted to update the system and even if I restart or retry, the same error appears. Does anyone know how to fix this? i just wanted to reinstall some games from the Xbox app since I have the Game Pass, but I'm not sure how to proceed.

Answer
Answer
Hi Luna, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to help, let us update the Windows first, as it should address the problem with the Xbox as well, the error code occurs when there is a miscalibration with the Windows update components and for us to sort out the problem, kindly follow the steps below:


Reset Windows update components:

Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))

Copy each line of command to Powershell then press enter (one line at a time)

net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

-Once done restart the device and check.

If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Kindly follow the steps from this link:
https://answers.microsoft.com/en-us/windows/for...


Let me know how it goes and I hope that helps.

Bernard

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 16, 2025 Views 184 Applies to: