Hi, my name is Ramón.
I have been working with this error, since I have this laptop (since 2013, I guess). When I try to enter in to my Windows Store account, it takes a long time to load and it ends with this error (We weren't able to connect to the Store. This might have happened because of a server problem or the network connection timed out. Please wait a few minutes and try again. (0x80072ee2)). In that year I watched a lot of tutorials, I saw a lot of cases posted here (I still seeing), I visited a lot of websites, etc. , but nothing worked for me, my last choice was to use Dell Backup & Recovery to reset my laptop (I thought that it could fix the problem), but I didn't do it at once, because I had a lot of data (about 500 GB or more), so I was thinking to buy a external hard drive, but in that year I was a child (about 12 or 14 years old) and I didn't like to ask mom or dad for money xD. 2 or 3 months later, I was tired of watching videos, and tutorials, so I forgot that and continued using the laptop without caring the Windows Store. Now I'm 19 years old and I was able to get enough money to buy a good external hard drive. When I got my hard drive I started to do my backup at once, when I finished it, I proceeded to start the Recovery program, when the Recovery finished I was very happy, because I thought that finally the problem would be fixed. Later Windows, started to configure the system, etc. , when I was in the start I clicked in Windows Store, the Store opened, then I clicked on my account and the error appeared again, if I entered an app and then the updates, the error would appear again and sometimes when I was downloading an application, suddenly the error would appear again (my emotions got down completely). Well this time I decided to fix this error and not let it go unnoticed. I started to see tutorials and videos again, but nothing was working again (now comes the good news). I saw a tutorial where a guy said that I had to turn off my firewall temporary (my firewall was controlled by McAfee and McAfee came by default with the Laptop, in that time I thought what if all this time the problem was McAfee ?? So, few hours ago I uninstalled McAfee (I had to nothing to lose: McAfee wasn't activated, I wasn't gonna paid for that, before the Recovery process I used Avast, and I had Windows Defender also, right now I only have Windows Defender). After uninstall McAfee, I restarted the Laptop, I clicked on the Windows Store and later in my account, THIS TIME MY ACCOUNT APPEARED !!! I saw my email account, the Payment and billing info, ... So I was very happy, I was gonna cry xD, then I stand up and exited outside to breath and say thanks to God, literal, I exited outside, I was very excited, after 10 or 15 seconds I came back to configure the account and start to enjoy the Windows Store, however the error appeared again, and I felt bad again, not quite, because at least I discovered that McAfee was part of the problem. I didn't want to post this problem because I thought that I could deal with it, but now that I'm very close, I would like some help please. What could I do now to enjoy the Windows Store ??