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Epson WorkForce Pro GT-S50 Document Scanner

My computer with Windows 7 64-bit does not recognize the Epson GT-S50.  I've switched USB ports, reinstalled the software several times, and tried to install it on a second computer, but nothing changes.

Any suggestions?
Answer
Answer

Hi Florabelle,

 

I would suggest you first uninstall completely any old traces of Epson WorkForce Pro GT-S50 Document Scanner software/driver installed on your computer.

Uninstall or change a program

http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program

Visit the manufacturer’s website and check for the availability of uninstaller to remove all the traces of existing drivers from your computer.

 

After uninstalling the existing drivers, restart the computer and run the Microsoft Automated troubleshooting services to automatically diagnose and repair printer related errors.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=114307&infoType=Downloads

 

Hope this information helps.

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Question Info

Last updated July 23, 2023 Views 656 Applies to: