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Each time I open a bing video, It gives me an error that says Oops, try watching this video in Youtube Kids. What to do?

I usually open a video In Bing Videos and it gives me an error from nowhere! What can I do to stop it?

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Hi Aser,

I'm Ahmed, and I'm here to help. Apologies for the issue you're facing, and I'm happy to assist in resolving it.

To better understand the cause of the issue, could you please provide answers to the following questions?

1. Does this error message appear on all videos in Bing or just certain videos?
2. Which browser are you using to access Bing videos (e.g., Edge, Chrome, Firefox)? Have you tried other browsers?
3. Are you logged into a Microsoft or Bing account while watching the videos?
4. Are you accessing Bing on a home, school, or work network? Have you tried accessing Bing from a different network?

Can you please follow the below steps and let me know the results:

1. Try a Different Browser and let me know the results.
2. clear your browser cache and cookies and try again.

Looking forward to your reply!

Best regards,
Ahmed
Best regards,
Ahmed Masoud

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It appears in all videos and I access bing videos using only Microsoft Edge. I think it dosen't work because my age dosen't meet the age requirements unfortanetly

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and yes i am signed in with my personal account

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Im watching it at home

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Thank you for the information Aser. Please follow these steps one at a time and check if the issue gets resolved:

1. If you are logged into a Google or YouTube account with content restrictions (like a child account or a restricted user account), it could prompt you to watch in YouTube Kids.

2. If you have a child account, switch to an adult or unrestricted account to watch the content.

3. Disable Safe Search or Parental Controls
Bing might be filtering content based on its SafeSearch settings, or you may have parental controls enabled. You can adjust these settings to allow more flexibility:

- On Bing > Go to the Bing SafeSearch Settings.
- Set SafeSearch to Moderate or Off to reduce filtering.

- On YouTube > Go to YouTube’s Safety Settings.
- Disable Restricted Mode, if enabled.

4. Instead of watching the video through Bing, you can try searching for the video directly on YouTube. Sometimes, Bing may incorrectly flag videos, and YouTube may allow access even if the video is marked for kids.

Looking forward to your reply!
Best regards,
Ahmed Masoud

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Thanks for telling me

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Aser, If everything is working as expected now, please click 'Yes' on the answer to close this topic.
Best regards,
Ahmed Masoud

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Question Info

Last updated November 15, 2024 Views 50 Applies to: