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Ramesh Srinivasan - neilpzz - Volume Z - franco d'esaro - _AW_ ✅

May 10, 2024

Windows 10 Forum Top Contributors:

Ramesh Srinivasan - neilpzz - Volume Z - franco d'esaro - _AW_ ✅

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i life

driver

i have ilife zed air 14 inch laptop with windows 10 . but audio drive not working

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Charlie Klausen

Independent Advisor

Hi i,

Did you ever have audio on your laptop? If so, how long ago did it disappear?

Let's click start, and type troubleshoot, and then launch the troubleshooter. Select "playing audio" and see if windows can fix the problem.

Right click on the volume icon on the taskbar, and look at your options. You should have volume mixer, and about 3/4 others. Go into these, and make sure none are disabled or muted.

If this doesn’t fix the sound issue. Click start, and type “device manager” - find “sound” and expand it. Right click on high def audio driver, and uninstall. Reboot, and see if you have sound.

Try these, and let me know!
- C

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i life

i can not find the sound even though i have recovered three times

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Charlie Klausen

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When did you last have sound on your laptop?

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i life

not work like this screenshot

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Charlie Klausen

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Click start, type “cmd” - right click and run as admin

wmic computersystem get model,name,manufacturer,systemtype

Can you run this and tell me what it says. I want to get the exact model so I can look for drivers for you.

Let me know!
- C

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i life

this or not?

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Charlie Klausen

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Yes, paste the command I sent earlier in the command window, and see if it tells you the exact model.
- C

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i life

Yes, paste the command I sent earlier in the command window, and see if it tells you the exact model.
- C

look like first sent screenshot

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Charlie Klausen

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When you got that box to open up,

Did you paste this command in there:

wmic computersystem get model,name,manufacturer,systemtype

And then hit enter. The screenshot you sent had a blank text field. It should tell us the model amongst other info.
- C

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i life

When you got that box to open up,

Did you paste this command in there:

wmic computersystem get model,name,manufacturer,systemtype

And then hit enter. The screenshot you sent had a blank text field. It should tell us the model amongst other info.
- C

I get

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Question Info

Last updated March 6, 2024 Views 1,179 Applies to:

Windows
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Windows 10
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Devices and drivers

driver

Replies (13) 

Question Info

Replies (13)