Hey guys,
after i did a complete reinstallation of Windows 10 i regurarily get a BSOD with "Driver Power State Failure".
Dell Laptop Precision 7730 Win10.
Latest updates and Firmware all installed.
The mouse curser won't move, neither by mouse nor trackpad.
Keyboard does work for 1 minute or so before before the system freezes and then BSOD.
Here is the Minidump:
I understand it's something about PCI but that's where my knowhow ends.
Can someone here help me please?
Thanks!
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
EnableRedirectToChakraJsProvider : false
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 42
Microsoft (R) Windows Debugger Version 10.0.27725.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\011425-14828-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Kernel base = 0xfffff80166000000 PsLoadedModuleList = 0xfffff801
66c2a3e0
Debug session time: Tue Jan 14 17:42:46.808 2025 (UTC + 1:00)
System Uptime: 1 days 20:24:01.578
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
........................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801663fe8f0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff686
38a9f720=000000000000009f
8: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffb58e1d5d7360, Physical Device Object of the stack
Arg3: fffff68638a9f750, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffb58e1d586960, The blocked IRP
Debugging Details:
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2015
Key : Analysis.Elapsed.mSec
Value: 8004
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 406
Key : Analysis.Init.Elapsed.mSec
Value: 3693
Key : Analysis.Memory.CommitPeak.Mb
Value: 101
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x9f
Key : Bugcheck.Code.TargetModel
Value: 0x9f
Key : Failure.Bucket
Value: 0x9F\_3\_AML!\_SB.PCI0.PEG0.PG00.\_ON\_ACPI\_IMAGE\_pci.sys
Key : Failure.Hash
Value: {fe45222d-6294-f08d-fc4c-a4480753a8dc}
Key : WER.OS.Branch
Value: vb\_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 9f
BUGCHECK_P1: 3
BUGCHECK_P2: ffffb58e1d5d7360
BUGCHECK_P3: fffff68638a9f750
BUGCHECK_P4: ffffb58e1d586960
FILE_IN_CAB: 011425-14828-01.dmp
FAULTING_THREAD: ffffa401ca10b340
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
MODULE_NAME: pci
FAULTING_MODULE: fffff80167a20000 pci
BLACKBOXACPI: 1 (!blackboxacpi)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
fffff68638a9f718 fffff801
66566ad7 : 000000000000009f 00000000
00000003 ffffb58e1d5d7360 fffff686
38a9f750 : nt!KeBugCheckEx
fffff68638a9f720 fffff801
665669f1 : ffffb58e1d586240 00000000
00000000 ffffb58e407e41f0 00000000
00000000 : nt!PopIrpWatchdogBugcheck+0xdf
fffff68638a9f790 fffff801
662147d2 : ffffb58e1d586278 ffffa401
ca100180 ffffa401ca100180 00000000
00000002 : nt!PopIrpWatchdog+0x31
fffff68638a9f7e0 fffff801
6621384d : 0000000000000000 00000000
00000000 0000000000140001 00000000
005d0a58 : nt!KiProcessExpiredTimerList+0x172
fffff68638a9f8d0 fffff801
664033ee : 0000000000000000 ffffa401
ca100180 ffffa401ca10b340 ffffb58e
1d4b2040 : nt!KiRetireDpcList+0x5dd
fffff68638a9fb60 00000000
00000000 : fffff68638aa0000 fffff686
38a99000 0000000000000000 00000000
00000000 : nt!KiIdleLoop+0x9e
IMAGE_VERSION: 10.0.19041.4957
STACK_COMMAND: .process /r /p 0xfffff80166d24a00; .thread 0xffffa401ca10b340 ; kb
FAILURE_BUCKET_ID: 0x9F_3_AML!_SB.PCI0.PEG0.PG00._ON_ACPI_IMAGE_pci.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {fe45222d-6294-f08d-fc4c-a4480753a8dc}
Followup: MachineOwner
8: kd> lmvm pci
Browse full module list
start end module name
fffff80167a20000 fffff801
67a98000 pci # (pdb symbols) C:\ProgramData\Dbg\sym\pci.pdb\A727A01AB9974731D838ED3C4E6260C51\pci.pdb
Loaded symbol image file: pci.sys
Mapped memory image file: C:\ProgramData\Dbg\sym\pci.sys\B5CCB1E978000\pci.sys
Image path: \SystemRoot\System32\drivers\pci.sys
Image name: pci.sys
Browse all global symbols functions data Symbol Reload
Image was built with /Brepro flag.
Timestamp: B5CCB1E9 (This is a reproducible build file hash, not a timestamp)
CheckSum: 00077816
ImageSize: 00078000
File version: 10.0.19041.4957
Product version: 10.0.19041.4957
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: pci.sys
OriginalFilename: pci.sys
ProductVersion: 10.0.19041.4957
FileVersion: 10.0.19041.4957 (WinBuild.160101.0800)
FileDescription: NT Plug and Play PCI Enumerator
LegalCopyright: © Microsoft Corporation. All rights reserved.