Downgrade from Windows 10 to my old Windows 7 error

When I follow the instructions, there are no other user accounts located in the "Settings > Accounts > Other users" area. Administrator has been disabled.  

Does anyone know how to proceed from here? Help!

Hi,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when thing don't work the way it should.

I suggest you to follow the below link to know how to roll back to the previous operating system:

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-reinstall-or-restore-your-original-windows/b6649955-f8d3-4c0c-94ca-e4a5b5e06c60

Hope this information is helpful.

Thank you.

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Last updated January 28, 2018 Views 308 Applies to: