DNS-Server is not responding - Windows 10

Hey Guys,

Since a few weeks after a router change I have to fight with Internet problems.
The problem is: The DNS isn't responding.
It is shown that I have Internet (so not a yellow triangle or sth like this), but it does not work. When I reconnect the Internet then it will work for a few seconds and then again not. And when I do a troubleshoot the following sentences appears:

The computer appears to be configured correctly, but the device or resource (primary DNS server) does not respond. determined

Contact the network administrator or Internet service provider (ISP). Completed

No communication with the device or the resource (primary DNS server) is possible. The desired computer or service may be temporarily unavailable. If the device or resource is nearby and you have access to it, make sure it is on and connected to the network.

Currently I have an o2 Homebox 6641 and use a FRITZ! WLAN USB Stick AC 860. Before I had an o2 router, but not the Homebox.
I have already tried the following solution methods to solve the problem:

- Router turned off and restarted
- disable firewall
- Other browsers tested
- Internet Protocol version 4 (TCP / IPv4): IP address, subnet mask, default gateway and DNS server entered manually
- Command prompt: ipconfig / flushdns, ipconfig / registerdns, ipconfig / release, ipconfig / renew entered

None of this has solved the problem completely. Only by entering Commands sometimes I had internet for a few hours.
You probably need more information to help me, but because I do not know what you need and do not want to pack any further unnecessarily information here, you can simply write what information you need.

I hope you can help me to solve the problem.

Best regards

DaFe

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Replies (2)

Vijay A. Verma

Volunteer Moderator

Can you try Google DNS -
Preferred DNS Server - 8.8.8.8
Alternate Server - 8.8.4.4.

You can also try following (Whatever you have already tried leave that)

Option 1: Use the Network Troubleshooter
Open Start > Settings > Update & security > Troubleshoot
Scroll down
Click Network adapters
Click Run the Troubleshooter

Option 2: Use Networking Commands
Type cmd in Windows Start Search box
Right click on cmd.exe > Run As Administrator
Type netsh winsock reset and press Enter
Type netsh int ip reset and press Enter
Type ipconfig /release and press Enter
Type ipconfig /renew and press Enter
Type ipconfig /flushdns and press Enter

Option 3: Turn Off Firewall temporarily

Option 4: Turn off anti-virus and malware protection softwares

Option 5: Update Network adapter driver
Windows Key+X (Or right click on Start)
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Update Driver Software
Click Browse my computer for driver software
Click Let my pick from a list of device drivers on my computer
Choose the driver
Click Next to update
If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software
Restart your computer

Option 6: Update driver from manufacturer's website
Go to the website of the network adapter's manufacturer or computer's manufacturer
See if some driver is released for your model and OS
If yes, download that
In Option 2, you click Update Driver Software, in place of this, click Uninstall
Install the downloaded driver
Restart your computer

Option 7: Rollback the Driver
Windows Key+X
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Properties
Go to Driver tab
If there is rollback option, click it
Reboot your computer

Option 8: Uninstall the Driver
Windows Key+X
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Uninstall
Reboot your computer

Option 9: Network Reset (Last Resort)
Windows Key+X > Settings
Network & Internet > Status > Network Reset
Reboot your computer

Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com

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DaFe1304

Can you try Google DNS -
Preferred DNS Server - 8.8.8.8
Alternate Server - 8.8.4.4.

You can also try following (Whatever you have already tried leave that)

Option 1: Use the Network Troubleshooter
Open Start > Settings > Update & security > Troubleshoot
Scroll down
Click Network adapters
Click Run the Troubleshooter

Option 2: Use Networking Commands
Type cmd in Windows Start Search box
Right click on cmd.exe > Run As Administrator
Type netsh winsock reset and press Enter
Type netsh int ip reset and press Enter
Type ipconfig /release and press Enter
Type ipconfig /renew and press Enter
Type ipconfig /flushdns and press Enter

Option 3: Turn Off Firewall temporarily

Option 4: Turn off anti-virus and malware protection softwares

Option 5: Update Network adapter driver
Windows Key+X (Or right click on Start)
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Update Driver Software
Click Browse my computer for driver software
Click Let my pick from a list of device drivers on my computer
Choose the driver
Click Next to update
If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software
Restart your computer

Option 6: Update driver from manufacturer's website
Go to the website of the network adapter's manufacturer or computer's manufacturer
See if some driver is released for your model and OS
If yes, download that
In Option 2, you click Update Driver Software, in place of this, click Uninstall
Install the downloaded driver
Restart your computer

Option 7: Rollback the Driver
Windows Key+X
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Properties
Go to Driver tab
If there is rollback option, click it
Reboot your computer

Option 8: Uninstall the Driver
Windows Key+X
Click Device Manager
Expand Network Adapter
Right click on your network adapter
Click Uninstall
Reboot your computer

Option 9: Network Reset (Last Resort)
Windows Key+X > Settings
Network & Internet > Status > Network Reset
Reboot your computer

Hey E for Excel,

Thanks for your answer.

I already tried to use the Google DNS Server, but it didn't work.

I also tried some of your options before but I tried all options again.

No option helped me to solve this problem completely but at two options, I noticed something:

Option 1: Use the Network Troubleshooter

When I try this option something very strange happens: The Internet doesn’t work. Then I run the Troubleshooter and the result is: The problem could not be identified. But exactly after that happens the internet works, just for a few seconds (maybe a half minute) but it works. I did that about ten times and every time that happened.

Option 6: Update driver from manufacturer's website

I downloaded a setup for my Realtek PCIe GBE Family Controller (I’m not sure if it was the right driver). After the setup finished my internet worked for hours. But today I started my computer again and now it no longer works.

DNS-Server is not responding - Windows 10

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