DNS cache problem

Hi!

I’m having trouble with my internet connection- it’s saying it’s secured with no internet and that there’s a problem with the DNS cache. I’ve tried restarting the laptop, flushing the dns, and uninstalling the most recent update and nothing has worked. Is there anything else that is recommended?

Thanks!

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Hi, I'm here to help you with this problem.

Is the problem happening only on the computer or on other devices as well ?

If you are using a 3rd party antivirus, temporarily uninstall it and see if the problem persists.

Select the Start Menu, enter settings. Select Settings > Network & internet > select Advanced network settings > Network reset.
Reset now > Yes.

Also run these network commands;

Click on the start menu and type cmd
Right click and run as administrator
Copy, paste and enter each one, one at a time.

netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns

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Question Info


Last updated April 17, 2025 Views 14 Applies to: