Disk Cleanup [seemingly] Not Working in Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

1. Have you try to launch the program from 'Administrative tools' in control panel?

2. Do you have any third party software such as registry cleanup or CCleaner in your system?

Method 1: I suggest you to perform System File Checker (SFC) scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

To perform SFC Scan, refer to the below link:

https://support.microsoft.com/en-us/kb/929833

Method 2: I would suggest you to launch disk cleanup by right clicking on it and select 'Run as administrator' and check if it helps.

Method 3: If the issue still persists, you may boot the computer to safe mode and check if it is working or not.

Refer the link below to login to safe mode.

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab02

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to helps.

Hi,

Thank you for your reply.

Which account are you using? Is it Administrator account or standard account?

I suggest you to login with Admin Account and create a new user account and check.

Refer the link below to add an account to the PC.

http://windows.microsoft.com/en-in/windows-10/getstarted-set-up-accounts

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

1. I am not using the Administrator account that is preset by Windows. I have only 1 user account, so it is an administrator account.
2. The space has restored, although the restoration seemed sudden.

I am trying to upgrade Windows10.  I need to free up disc space in order to upgrade.  The Disc Cleanup appears to start and the progress bar stops moving.