Dell Latitude E4310, missing driver, Windows 10


I started with a fully functional Dell Latitude E4310 (circa 2011) with Windows 7 pro. Microsoft get windows 10 app came up all green for upgrading to Windows 10. Upgraded, and the laptop became very slow. It's basically become unusable. Before you ask - it has 8Gb RAM.

Investigation (too little too late): 

I'm missing one driver after upgrading.

Device type: Other devices

Manufacturer: Unknown

Location: on PCI Express Root Complex

No idea what this device might be or if it's related to my performance issues. Should have made a list before upgrading.

Now (again, too little too late), I check Dell's website - for drivers. They have no plans to support Latitude E4310 with Windows 10.

So. Other than _running_ back to Windows 7 as fast as I can, does anyone have any suggestions?


Question Info

Last updated February 27, 2020 Views 4,878 Applies to:

Hi Nivek,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

I would suggest you to install the old drivers for Windows 7 in compatible mode and check.

1.  Right-click on the driver setup file and click on ‘properties’.         

2. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7/8 operating system from the drop down menu and proceed with the installation.

3. Once this is done, restart the computer and check if the issue persists.

Also run the system maintenance troubleshooter and check.

  1. Type troubleshooting in the search bar.
  2.  Click view all in the left panel.  
  3. Select ‘system maintenance' and follow the on-screen instructions.

Do get back to us with the results. We are happy to help!

6 people were helped by this reply


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