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Dell AXIM X51v PDA running Microsoft Active Sync. and Windows 7

I have a Dell AXIM X51v PDA running Microsoft Active Sync. I want to run this with Windows 7 64bit Home Premium within Windows Mobile Device Centre but receive the message "Not Connected" even though the AXIM is connected (USB) from its cradle. Can anyone Provide a solution?
Answer
Answer
Hi,
 
Tell us whether you are able to see the device in Windows explorer?
 
I would suggest you to check the compatibility of the device with Windows 7 64 bit home premium.
 
To do that you need to follow the link provided below.
 
http://www.microsoft.com/windows/compatibility/windows-7/en-us/
 
I would also suggest you to install the latest Microsoft update for windows mobile and check if the issue gets fixed.
 
To know more on updating the updates visit this below link.
 
Thanks and Regards:
I. Suuresh Kumar- Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Question Info

Last updated July 8, 2018 Views 7,093 Applies to: