Debug file problem

Yesterday I got a debug file and I got help by someone and he told me I had to re-download chrome or any web browser built on the Chromium Engine but today after I re-downloaded my browser I got the same debug file that said the same thing [1012/122031.136:ERROR:directory_reader_win.cc(43)] FindFirstFile: The system cannot find the path specified. (0x3)

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Hi LuZhao4

I am Dave, an Independent Advisor, I will help you with this . . .

Do you use the Chrome browser, if so, open File Explorer, then in the address bar, paste this and press Enter:

%LocalAppData%\Google\Chrome\User Data

Delete the Crashpad folder contained in that folder
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I use brave browser

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Hi LuZhao4

Okay, if you paste this into the address bar in File Explorer, then press Enter, do you see the Brave folder or Google folder, if so dig down into that folder to see if you can find and delete the Crashpad folder . .

%LocalAppData%
___________________________________________________________________

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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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I just deleted the crashpad folder

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Okay, LuZhao4, please pet me know that stopped that file being created on your Desktop . . .
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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Ok I will tell you 

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Nope the debug file is here again and it says the same thing

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Hi LuZhao4

Okay, then the next option is to totally uninstall Brave and then download and reinstall the latest version of that software . . .
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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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So then what is the differences between doing that and re-installing brave?

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Hi LuZhao4, have you already re-installed Brave and if so, did you totally remove the old version?
___________________________________________________________________

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MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Last updated February 7, 2024 Views 715 Applies to: