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Customer support number and compensation

Is there no actual customer support number I can call? I need to be able to talk to another human being rather than be sent round in circles and redirected to your FAQ section. 

I made the incredibly foolish decision this morning of 'upgrading' to windows 10 after months of incessant pestering. My laptop is now frozen, I can't physically do anything to it. Is there no possible way I could call someone from customer support to access my laptop and exorcise it of this demonic software? There is no use in my reading instructions on how to install because my laptop is dead. 

If I have to go to a computer repair shop and PAY for windows 10 to be removed, will I be able to claim the money back from windows? 

Hi,

Thank you for posting your query in Microsoft Community Forum.

Sorry for the inconvenience caused to you. I understand that you need to contact customer support number

Can we know the region where do you live?

You may click on call me as soon as possible or schedule a call in the below link and check if it helps.

https://partner.support.services.microsoft.com/en-us/contact/menu/software/windows/ts/

For the compensation and money back issues, you may contact the billing department. We have separate team to handle the queries related to billing issues.

https://commerce.microsoft.com/PaymentHub/Help

Reference: You may refer to the below article and check the customer service numbers according to the regions.

Global Customer Service phone numbers

http://support2.microsoft.com/gp/customer-service-phone-numbers/en-gb

 

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

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Question Info

Last updated January 5, 2023 Views 278 Applies to: