Cumulative updates - June 9th 2020

This is a summary of the cumulative updates released on June 9th for all the supported consumer releases of Windows 10.

  1. Windows 10 2004 -KB4557957  Build 19041.329
  2. Windows 10 1903 and 1909 - KB4560960, Build No 18362.900 and 18363.900
  3. Windows 10 1809- KB4561608, OS build 17763.1282*

Direct Download links

Servicing Stack Updates

It is recommended to install Servicing stack updates before installing the cumulative updates. This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. Servicing stack updates (SSU) makes sure that you have a robust and reliable servicing stack so that your devices can receive and install Microsoft updates.

  • For Windows 10 2004, information about Service stack update KB4560366 is here.
  • For Windows 10 1903, information about Service stack update KB4560959 is here.
  • For Windows 10 1809, information about Service stack update KB4562562 is here.

Known Issues

  • There are no known issues with the updates of version 2004.
  • Known issues with KB4560960(1903/1909): After installing this update on a Windows 10 device with a wireless wide area network (WWAN) LTE modem, reaching the internet might not be possible. However, the Network Connectivity Status Indicator (NCSI) in the notification area might still indicate that you are connected to the internet. We are working on a resolution and will provide an update in an upcoming release.
  • Known issues with KB4561608(1809): After installing KB4493509, devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND."Uninstall and reinstall any recently added language packs. For instructions, see Manage the input and display language settings in Windows 10. Select Check for Updates and install the April 2019 Cumulative Update. For instructions, see Update Windows 10.

Windows 10 update history

Windows 10 release dashboard

Windows 10 message center

Follow @WindowsUpdate to find out when new content is published to the release information dashboard.

*Revised end of service date for Windows 10, version 1809


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Installed 😇


Windows Insider MVP 2018-current and Moderator
Dell Inspiron 5590 - i5 10210U/12GB DDR4/ 4GB Nvidia MX230/ 512GB nvme
This update killed DisplayPort. Straight kill. Unlike the Surface issue from back in January which still isn't fixed that made displayport and mini-displayport stuck in 640x480.

Once again, my computer began the stuck on starting Windows. Though this time, after restarting 4 times, Windows did a system restore without my permission! Uninstalled almost all my software and configurations, including Microsoft Office, GNS3, and other big apps.

This problem started the moment I updated from Windows 7 (had very few problems with 7).  This seems to be a ritual. This is on my tower where I do most of my work. On my two laptops with Windows 10, with no complicated software, I have very few problems (although I have had to reinstall Windows 10 on both of them). 
I also use Debian, CentOS, and Mac OS... and none of them give me problems, only problems I get with them is when I know I am doing something riskay. 

Please fix your Windows 10.... in all honesty, the only reason I still have it installed is because I love Microsoft OneNote (have not found an alternative I like), and the few gaming I do, else I would get rid of it and stick to just Linux and Mac OS!  GOD I MISS WINDOWS 7.

Sidenote; I have used Windows since before 3.11, back when you had the boot floppy disk, having to put programs in high memory and the sort.  Windows 10 is worst than Windows ME and Windows 8.  Horrible and a time waster.

Simplicity is Best

I am getting the message below after installing these updates when I try and open Office documents using Office 2019:

"Windows cannot find..... Make sure you've typed the name correctly, then try again.!

I have the same issue.

It's happening to a lot of programs.

I've posted a question in here:

Need help ASAP.

We have several of our retail locations calling in with issues printing this morning. Many are getting the error:

"Windows cannot print due to a problem with the current printer setup"

Some, the application they are in just crashes or states that there is an error with the printer.

How do I solve this?

EDIT: I have verified it was this update. I went to a computer in which printing was working and had an update to install from yesterday. I installed the update and it broke printing, showing the message above.

EDIT 2: Updated to 2004 thinking it may fix problem, but it did not.

EDIT 3: I have been successful on uninstalling KB4560960 which has fixed the issue on several systems. I was unable to uninstall on another system due to WIndows complaining that it could not uninstall.

I have the latest Firefox, if that makes a difference. Twice now, the Feature Update Windows 10 Version 2004 remains STUCK at 99% download.

Im not a computer kinda person but I would like to get this fixed. Any simple ideas on how to give it a boost so it gets a 100% download and then a 100% install ?

Kind regards,


After installing the cumulative updates June 9th the laptop does not see the audio connection in our docking port. is there a fix for this?
As soon as this update installed, my system stopped detecting my second monitor - which had been working fine until then. I can't find a way to get it going again.

What a broken lot of updates I've had recently (see below) and finally, it's stable & OK.

My computer is a Dell XPS L702X with 16GB RAM. My O/S is Windows 10 Pro Version 1909 OS Build 18363.900 and the drama started with the first item below:

  1. 08 June 2020
    2020-01 Update for Windows 10 Version 1909 for x64-based Systems (KB4497165).
    I clicked "Update Now" so I could see what happens. Installation occurred before & after reboot. When I logged-in, there was no extended display. Checking this reverted the main display to 640x480. WinZip thought that the entire computer had changed and so all utilities wanted a new license. My second hard-drive "D" had disappeared also. Panic ensued, so rather than rolling back the install, I decided the cold reboot. This done, my "D" drive came back but my second display was still not working. Another cold reboot with no change, so I went into display settings, unplugged the display-port and plugged it back in then the second display came on. WinZip no longer complained about the computer changing but several licenses were trashed that I reverified successfully.
    Update for Office File Validation 2010 (KB2333065).
    This update is reinstalled a multiplicity of times. After the above update, there were 2 other installs on the 9th & 10th June.
  2. 10 June 2020
    2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based System (KB4560960).
    There are now further hardware issues in terms of non-functioning devices, however, several system-device drivers were "downgraded" it seems. There are 8 listed below:
    (i) 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104: Installed 17/08/2016. Latest 02/01/2018.
    (ii) 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101: Installed 17/08/2016. Latest 02/01/2018.
    (iii) Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10: Installed 17/08/2016. Latest 02/01/2018.
    (iv) Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12: Installed 17/08/2016. Latest 02/01/2018.
    (v) Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16: Installed 17/08/2016. Latest 02/01/2018.
    (vi) Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18: Installed 17/08/2016. Latest 02/01/2018.
    (vii) Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A: Installed 17/08/2016. Latest 02/01/2018.
    (viii) Intel(R) HM67 Express Chipset Family LPC Interface Controller - 1C4B: Installed 17/08/2016. Latest 02/01/2018.

My concern is why the latest Cumulative Update (KB4560960) would have done this given that the previous Cumulative Update (KB4497165) didn't touch these drivers. If I upgrade these drivers to the latest version, am I likely to brick my system?

Hopefully, future Cumulative Updates will be tested by keeping in scope a total view of what is systems; old and new, that are likely to be impacted.

This is not the first time that a Cumulative Update has broken my system. I'm not sure which update did this but prior to the last two updates cited above, this particular update trashed the Realtec Audio so that the speakers and headphones failed but HDMI audio was OK. I recovered from this by reinstalling RealTec with the compatible version from the Dell Support site.

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Discussion Info

Last updated September 30, 2020 Views 20,715 Applies to: