Cumulative update December 2020 - KB4592438 Failed to install

I am trying to install KB4592438 for Windows 10 20H2. The patch is downloaded without any issue. But the installation fails and the screen starts showing - Undoing changes Don't turn off your computer. The error message is - Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80070003). 

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you must install the SSU December 2020 update before installing CLU update, 

.you can get full download update from windows 10 20h2 update history page

I am a regular CONTRIBUTOR on docs.micrsosoft.com.
Asus Laptop R542UQ-DM153-Intel_i5-7200u_Nvidia_940mx_2GBvram-16GBram-2TBHDD_2TBHDD_1TB_M.2SSD_Windows10_Ent_21H1_64bit_19043.899.

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Thanks, RAJU.MSC.MATHEMATICS for your response. But the servicing stack update KB4593175 is already installed. Installed the LCU a second time. but returned back withe the same error.

hwc

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then you must to do sfc advanced scannow and dism offline clean up image option.
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I have the same issue. Followed all of the above steps - december SSU was already installed

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.572
Image Version: 10.0.19042.630

[===========================84.9%=================         ]
[===========================86.1%=================         ]
[===========================87.3%==================        ]
[===========================88.7%===================       ]
[===========================89.9%====================      ]
[===========================91.1%====================      ]
[==========================100.0%==========================] The restore operation completed successfully.

The operation completed successfully.

Same result - the installation fails with error 0x80070003

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last try,  Create system restore point  for security.

.if you have windows 10 20h2 iso file , then exact file, then run setup.exe with admin rights, follow on-screen instructions

I am a regular CONTRIBUTOR on docs.micrsosoft.com.
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Absolutely same with me Roland . But now I gonna try SFC and DISM.
hwc

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I have the same issue. Followed all of the above steps - december SSU was already installed

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.572
Image Version: 10.0.19042.630

[===========================84.9%=================         ]
[===========================86.1%=================         ]
[===========================87.3%==================        ]
[===========================88.7%===================       ]
[===========================89.9%====================      ]
[===========================91.1%====================      ]
[==========================100.0%==========================] The restore operation completed successfully.

The operation completed successfully.

Same result - the installation fails with error 0x80070003

Exactly the same for me.

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Raju,

I was thinking about this route myself but it is a destructive method  - in the Chose what to keep dialog, the 'keep personal files and apps' (and keep personal files only' are grayed out, only 'Nothing' ie destructive method is possible. The same if I boot from the installation media. So it seems that you cannot perform a non-destructive upgrade if the installed version and the installation media's version are identical.

I also tried with the equivalent offline installer (windows10.0-kb4592438-x64_b6914251264f8f973c3f82f99b894935f33c38e6.msu). It fails too - different error (0x8024200b) but probably related. 

Unless someone has a different idea, I'll wait until next month for a new cumulative update (or a re-release as it seems several people have encountered the same issue). While not the first time I've encountered issues with Windows updates, it is the first where none of the otherwise proven troubleshooting measures seem to work.

Roland

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If it's of any bearing, from 630, standalone 631 installs correctly.

standalone 662 and both WU and standalone 685 both fail.

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I agree with you Roland. I got the same issue and I don't understand why would I need to re-image my whole computer just to complete a cumulative update??? It does not make sense.

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Last updated March 10, 2021 Views 11,502 Applies to: