Protect Yourself From Tech Support Scams
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July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary
technical support services. You can help protect yourself from scammers by verifying that the contact is a
Microsoft Agent or
Microsoft Employee and that the phone number is an
official
Microsoft global customer service number.
Thank you for writing to Microsoft Community Forums.
I understand that additional power plans are missing after installing latest updates on the PC. I will certainly try my best to assist you with the issue.
For further clarity on the issue, please respond to the questions below:
Which build version of Windows 10 are you using currently?
Which updates were installed recently?
To check the installed updates go to Settings > Updates & Security > Windows updates > View installed update history.
Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow
these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.